---
title: "Frequent Troubleshooting Issues"
source: "https://docs.nexcess.com/category/core-features/frequent-troubleshooting-issues/"
description: "Includes Handling Database Update Issues, Understanding and Troubleshooting User Access, Troubleshooting Common Email Problems, Spam Donations and What to do About Them and Admin Ajax Blocked. 6 articles."
taxonomy: "category"
parent: "Core Features"
articles: "6"
---

# Frequent Troubleshooting Issues

Includes Handling Database Update Issues, Understanding and Troubleshooting User Access, Troubleshooting Common Email Problems, Spam Donations and What to do About Them and Admin Ajax Blocked. 6 articles.

## Articles

- [Handling Database Update Issues](https://docs.nexcess.com/software/give/handling-database-update-issues.md): After an update to GiveWP, you sometimes are asked to perform database updates. In the event that those updates don’t complete, this article walks you through a…
- [Understanding and Troubleshooting User Access](https://docs.nexcess.com/software/give/understanding-troubleshooting-user-access.md): User access is a critical piece of the process of accepting donations on your GiveWP site. From allowing donors access to their own (and only their own) donatio…
- [Troubleshooting Common Email Problems](https://docs.nexcess.com/software/give/troubleshooting-common-email-problems.md): Occasionally your WordPress site might experience trouble sending emails reliably. This can happen for a wide variety of reasons, and narrowing down the problem…
- [Spam Donations and What to do About Them](https://docs.nexcess.com/software/give/donor-spam-troubleshooting.md): Occasionally, your donation forms might get targeted by spam bots, or fraudsters looking to test stolen credit card numbers. GiveWP has several tools for handli…
- [Admin Ajax Blocked](https://docs.nexcess.com/software/give/admin-ajax-blocked.md): If you have turned off AJAX functionality within your WordPress or for some reason GiveWP cannot access it then you may see a notice or experience various error…
- [Frequent Troubleshooting Issues](https://docs.nexcess.com/software/give/frequent-troubleshooting-issues.md): We do our best to make GiveWP as intuitive as possible. But there may still be times when something is not crystal clear. This is a list of questions that we he…