---
title: "Update Contact Information in Premium Business Email"
source: "https://docs.nexcess.com/hosting/email/premium-business-email/update-contact-information-in-premium-business-email/"
description: "Adding mailboxes to your Premium Business Email (PBE) might prompt you to update contact info. PBE control panel simplifies this process, especially for migrate…"
vertical: "Hosting"
date: "2024-03-04"
last_modified: "2026-08-04"
---

# Update Contact Information in Premium Business Email

Now that you have [added mailboxes](https://docs.nexcess.com/hosting/email/premium-business-email/adding-a-mailbox-in-premium-business-email/) to your [Premium Business Email (PBE)](https://www.liquidweb.com/premium-email-hosting/), you may need to update contact information for some of your mailboxes (migrated domains will need to update the contact information for all the mailboxes). The PBE control panel makes updating contact information simple.

1. Use the link to login to your [Premium Business Email Control Panel ](https://managemail.liquidweb.services)or click on **Email Control Panel** in your Business Email Dashboard.

![email control panel link highlighted](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_Niszag.png)

2. From the Email Hosting Home page, click on the **Mailboxes** link for either PBE or Hosted Exchange.

![mailbox link in hosted email](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_ouRJUm.png)

3. Click on the email address for which you want to update contact information.

4. The second tab is **Contact Info**, and just like it sounds, it houses all the information to contact the user. Enter their name, organization, department, mailing address and phone numbers.

![contact info tab](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_eQZMa8.png)

| ### **Custom ID:** |
|---|
| One section to point out in this tab, is the Custom ID. This section allows you to choose and enter a custom name or number to tie the mailbox to external systems and allow for you to search for the user by their ID.   ![custom ID section highlighted](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_u9evGS.png) |