---
title: "Create an Email Alias in Premium Business Email"
source: "https://docs.nexcess.com/hosting/email/premium-business-email/user-management/create-an-email-alias-in-premium-business-email/"
description: "Create an Email Alias to forward emails from one mailbox user to another, simplifying addresses and accommodating name changes effectively."
vertical: "Hosting"
date: "2024-03-04"
last_modified: "2026-08-04"
---

# Create an Email Alias in Premium Business Email

An Email Alias can be created for a mailbox user to forward email to another mailbox or multiple mailboxes on a domain. This is helpful when an email address might be confusing or if people change names. For example, Krista Jones-Smith has an email address krista@domain.com, and aliases kjones@domain.com, ksmith@domain.com and kjsmith@domain.com. All incoming messages arrive in one inbox, because she really only has one email address – krista@domain.com. And all outgoing emails come from that address. If you are looking to create an email address that contains a group of addresses to send to, see our article [Creating a Group Email List in Premium Business Email](https://www.liquidweb.com/help-docs/creating-a-group-email-list-in-premium-business-email/) for information.

| ### **Creating Aliases:** |
|---|
| Users cannot create their own alias. You must be an administrator to add an alias in [Premium Business Email](https://www.liquidweb.com/premium-email-hosting/). |

Watch this video or scroll down for further instructions:

## Add Single Alias

1. To begin creating an alias log into your [Email Control Panel](https://managemail.liquidweb.services).
2. In the **Email Hosting** section of the control panel, click the **Aliases** link.  
    ![alias button highlighted](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_d5wL0Z.png)
3. Click the **Add Alias** button.  
    ![add alias button highlighted](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_sJY8j7.png)
4. Create the new alias email address. This will be the email address that will be used for incoming and outgoing emails.  
    ![alias name entered](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_LGrCPq.png)
5. Add the member of your domain that you want to use this alias from the list on the left hand side.  
    ![gif showing member being added](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_yOJV1n.gif)
6. If the user has additional email addresses outside of the domain that they’d also like included, enter up to 4 in the section at the bottom of the page.  
    ![gif showing user email outside domain being added](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_rSZ5X6.gif)
7. Click **Save** to create the alias.
8. Aliases that are created will show in the list once they are saved.  
    ![alias showing in alias list](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_mJ3SqQ.png)

## Add Multiple Aliases

You can add multiple aliases at once by uploading a CSV or Excel file. This comes in handy if you have a number of users who want to have multiple email addresses point to a single email address.

1. Click on the **Add Multiple Aliases** button in the Aliases tab from the control panel.  
    ![add multiple alias button highlighted](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_Rqykse.png)
2. Download the CSV or Excel template to enter the information needed to create multiple aliases.  
    ![download alias csv template highlighted](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_ZxRKei.png)| ### **Email CSV Upload Fields:** |
    |---|
    | Make sure the first field in the file is the email name you want for the alias. For example: I want the email alias to be jim@domain.com, the first field will be jim, then I will add all the email addresses I want assigned to the alias.   ![example csv sheet](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_fqaXp1.png) |
3. Once you’ve created the file and saved it, use the **Browse** button to upload the file.  
    ![browse button highlighted](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_PDTuTH.png)
4. Click the **Import** button to begin the creation of the aliases.
5. Once they are created, they will show in the list of Aliases on the home page.  
    ![aliases showing in list](https://docs.nexcess.com/wp-content/uploads/2026/06/help.liquidweb.com_WRN4Ub.png)