---
title: "Change Your Payment Information"
source: "https://docs.nexcess.com/hosting/portal/billing/change-your-payment-information/"
description: "Keep AutoPay active and avoid service interruptions. Learn how to easily change payment information for future invoices in your portal.nexcess.com account."
vertical: "Hosting"
date: "2024-03-04"
last_modified: "2026-07-31"
---

# Change Your Payment Information

## Introduction

Keeping your billing information up to date is easy and helps ensure your services continue without interruption. This guide shows you exactly how to add, update, or change your primary payment method directly from your [portal.nexcess.com](https://portal.nexcess.com/) account. You can add a new credit card or link a PayPal account in just a few clicks. By adding a valid payment method, you gain the convenience of **Autopay** and eliminate the risk of suspension due to non-payment.

*More information on Billing and past due balances, found here: [Understand Your Past Due Bill](https://www.liquidweb.com/help-docs/understanding-your-past-due-bill/).*

Billing Detail Change Limit

To help protect your account security, we limit changing credit card details to three changes per month, determined by your billing cycle. If you need more than three changes to your billing information in a single billing cycle, contact our Billing team by [opening a Support Case](https://www.liquidweb.com/help-docs/creating-a-support-case/).

### Autopay

Once you’ve successfully setup a payment method, the system will automatically enable **AutoPay**. Check your **Autopay** status under the **Summary** card.

![](https://docs.nexcess.com/wp-content/uploads/2026/06/billing.autopay.png)## Prerequisites

- A Liquid Web account.

## Step-by-step Instructions

Change your payment information by following these instructions.

1. Log into your [**portal.nexcess.com**](https://portal.nexcess.com/) account with your [**username and password**](https://docs.nexcess.com/hosting/portal/account/account-security/account-recovery/), or [**sign in with Google SSO**](https://docs.nexcess.com/hosting/portal/account/log-into-liquid-web-using-google-sso/).
2. Click on your User Avatar on the top right and select the **[Billing Center](https://portal.nexcess.com/account/billing/)**. This will take you to the Billing section of the [Account Settings](https://portal.nexcess.com/account/) page.
3. Click the **Change Method** icon located on the right hand side of the **Payment Method** card.  
    ![Change billing method](https://docs.nexcess.com/wp-content/uploads/2026/06/billing.change_payment_method.png)
4. Select **Connect Paypal** or **New Card** to adjust your payment method.