--- title: "Value Added Tax (VAT)" source: "https://docs.nexcess.com/hosting/portal/billing/vat-value-added-tax/" description: "Learn how to add your VAT number in your Liquid Web account to become tax-exempt. Find step-by-step instructions and correct formatting for your country." vertical: "Hosting" date: "2017-10-10" last_modified: "2026-07-31" --- # Value Added Tax (VAT) ## Introduction If you reside in a country that charges a value-added tax on services provided, Liquid Web will require a VAT Number that states that you are tax exempt. Without this exemption in place, it is our duty to comply with tax codes around the world. Customers that sell “Business to Business” should be tax exempt, providing your VAT number will ensure that you are not charged additional tax. We are unable to answer tax-specific questions Questions about specific taxes will need to be answered by your own tax advisor. ## Step by step instructions Entering your Tax ID numbers into the [portal.nexcess.com](https://portal.nexcess.com/) portal is easy! 1. Log in to your [Liquid Web account](https://portal.nexcess.com/). 2. Click your Account avatar, then click Account Management from the drop down menu. ![](https://docs.nexcess.com/wp-content/uploads/2026/06/account-management-link-highlighted-1.png) 3. Scroll down to the **Business Details** section. Enter your EIN in field provided to update your tax information. ### Tax Exemption We understand that your organization may be tax exempt. Simply let us know through the **Business Details** section of the **[Billing Center](https://portal.nexcess.com/account/billing/)**. 1. Check the box to complete your tax exempt information, If your organization is tax exempt. Tax exemption reason Please provide the reason why you are tax exempt. (Eg.. VAT, 501c status, government entity, or church status) ![](https://docs.nexcess.com/wp-content/uploads/2026/06/tax-exempt.png) 2. Click **Save Changes** to save any updates.![](https://docs.nexcess.com/wp-content/uploads/2026/06/business-details-section.png) ## VAT & GST Identification Number Examples by Country The following is a list of common errors and possible solutions to help aid you when entering your VAT or GST. Follow the Formatting Examples If you are noticing issues with validation, please check the list below for formatting examples and notes. If you are still struggling with validation, contact our Billing Team by [submitting a support case](https://docs.nexcess.com/hosting/portal/support-center/create-a-support-case/). | Country | Example | Notes | |---|---|---| | **Albania** | A23456789B | Remove any spaces. | | **Australia** | ABN1234567890 | Remove any spaces. | | **Austria** | ATU12345678 | Remove any spaces. | | **Belgium** | BE123456789 or BE1234567890 | Remove any decimals or spaces. | | **Bulgaria** | BG123456789 or BG1234567890 | Remove any spaces. | | **Croatia** | HR12345678910 | | | **Cyprus** | 12345678X | | | **Czech Republic** | CZ12345678 or CZ123456789 or CZ1234567890 | | | **Denmark** | DK12345678 | | | **Estonia** | EE123456789 | | | **Finland** | FI12345678 | | | **France** | FR12345678901 or FRAA123456789 | | | **Germany** | DE123456789 | | | **Ghana** | C123XXXXXXX | | | **Greece** | EL123456789 | | | **Hungary** | HU12345678 or 12345678 | Only the first 8 numbers are required. Remove any dashes or spaces. | | **Iceland** | VSK123456 or 12345 | Remove any spaces. Add “VSK” to beginning of number. | | **India** *1* | GST (GSTIN): 06AAACQ4267G1ZH | 2 Digit State Code + 10 Character Alphanumeric PAN + 3 Random Alphanumeric Characters PAN: 12345ABCDE | | **Ireland** | IEAA12345AA | IE + a number + a number or letter + 4 or 5 digits + a number or letter + a letter Remove any spaces. | | **Israel** | 123456789 | Remove any spaces. | | **Italy** | IT12345678901 | Remove any spaces. | | **Latvia** | LV12345678901 | Remove any spaces. | | **Lithuania** | LT123456789 or LT123456789012 | Remove any spaces. | | **Malta** | MT12345678 | Remove any spaces. | | **Netherlands** | NL123456789B01 | Remove any spaces. | | **New Zealand** | NZ12345678 or NZ123456789 | Remove any spaces. | | **Norway** | NO123456789 | Remove any spaces. | | **Poland** | PL1234567890 or 1234567890 | Remove any spaces. | | **Portugal** | PT512345678 | Remove any spaces. | | **Romania** | RO1234567890 (the number of digits may vary) | Remove any spaces. | | **Slovakia** | SK0123456789 | Remove any spaces. | | **Slovenia** | SI12345678 | Remove any spaces. | | **South Africa** | 4220122222 | Remove any spaces. | | **Spain** | ES1234567A or ES12345678A or ESA12345678 | Remove any dashes or spaces. | | **Sweden** | SE123456789012 | Remove any spaces. | | **Switzerland** | CHE123456789 or CH123456 | Remove any decimals, dashes, or spaces. | | **United Kingdom** [*2*](#uk-exception) | GB999999999 | Remove any decimals or spaces. | *1 Registered businesses should use their GST account number. If you do not have a GST account number, provide your India PAN (Permanent Account Number). 2 UK Customers that do not have a VAT number but are exempt from being taxed can contact the Billing team by [submitting a support case](https://docs.nexcess.com/hosting/portal/support-center/create-a-support-case/) for the Billing Team.* ## Tax Charge Corrections You will need to reach out to your country of origin in order to receive a correction or refund. ### EU Countries Liquid Web is registered for EU VAT under the Electronically Supplied Services (ESS) simplified VAT registration regime. *More information about the simplified VAT registration regime found here: [HM Revenue & Customs VAT on e-Services](https://www.gov.uk/government/collections/vat-detailed-information).* ### Australia If you are a business customer and registered for Australian GST, you may be entitled to recover the GST paid on services through the Business Activity Statement process. *More information about the recovery of GST found here: [Creditable Acquisitions](https://www.ato.gov.au/).* ### Norway *More information about VAT collection in Norway found here:* - [VOES Norway – Legal Information](https://www.skatteetaten.no/en/business-and-organisation/vat-and-duties/vat/) - [VAT on electronic services – simplified VAT scheme for non-established vendors (voesnorway)](https://www.regjeringen.no/en/historical-archive/Stoltenbergs-2nd-Government/Ministry-of-Finance/Nyheter-og-pressemeldinger/pressemeldinger/2011/vat-on-electronic-services-voesnorway--s/vat-on-electronic-services--simplified-v/id643064/)