---
title: "View Hosting Service Status"
source: "https://docs.nexcess.com/hosting/portal/view-service-statuses/"
description: "Troubleshoot server issues by checking the Liquid Web status page. Confirm if a service is down or if it's another problem."
vertical: "Hosting"
date: "2024-03-04"
last_modified: "2026-08-25"
---

# View Hosting Service Status

## Overview

You can read about our SLA’s and service goals in our [Policies](https://www.nexcess.com/policies/). But sometimes, problems happen. Don’t fear! You can check the status of all our [services online](https://status.nexcess.com/). Checking the status will help you troubleshoot to determine if a service is really down or if another issue is preventing you from reaching your sites and servers.

## Features

Find our status page by navigating to [https://status.nexcess.com/](https://status.nexcess.com/) in your browser.

Looking for Cloud Sites status? Visit [https://status.websitesettings.com/](https://status.websitesettings.com/) to find Cloud Sites specific status changes.

On our status pages, you will find:

- Immediate issues causing downtime, posted at the top of the page, along with a Subscribe button for updates.
- An historical downtime tracker.
- Status information on our Client Portals, datacenters, Support services, the health of the overall network, and all of our product categories including: 
    - Liquid Web API
    - DNS
    - Cloud Dedicated and VPS Hosting
    - Interworx, WHM / cPanel, or Plesk control panels
    - VMWare
    - Premium Business Email
    - Load Balancers
- Information on past events listed at the bottom of the page.