---
title: "Client Portal"
source: "https://docs.nexcess.com/learn/client-portal/"
description: "Covers Account, Billing and Reports & Monitoring. Includes Enable SMS Authentication in the Nexcess Portal, How to Create Custom (Private) Nameservers at Nexcess, Nexcess Hosting and Client Portal Guide, Build Your Events Site and Services and Notifications Included with Your StellarSites Plan. 223 articles."
taxonomy: "lw_resource_category"
articles: "223"
---

# Client Portal

Covers Account, Billing and Reports & Monitoring. Includes Enable SMS Authentication in the Nexcess Portal, How to Create Custom (Private) Nameservers at Nexcess, Nexcess Hosting and Client Portal Guide, Build Your Events Site and Services and Notifications Included with Your StellarSites Plan. 223 articles.

## Sections

- [Account](https://docs.nexcess.com/learn/client-portal/account.md): Includes Services and Notifications Included with Your StellarSites Plan, Fortify your web application security with Performance Shield, StellarSites Plans & Pricing, How to Cancel a Domain Subscription and How to cancel a specific Nexcess hosting service. 106 articles.
- [Billing](https://docs.nexcess.com/learn/client-portal/billing.md): Includes How to cancel a specific Nexcess hosting service, Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans, View Your Billing Information, Resizing Services in the Nexcess Client Portal and Value Added Tax (VAT). 25 articles.
- [Reports & Monitoring](https://docs.nexcess.com/learn/client-portal/reports-monitoring.md): Includes How to install Kibana on Linux (AlmaLinux), Monitoring Linux systems with auditctl, Viewing AWStats for Managed WordPress & WooCommerce, Viewing Website Statistics in cPanel and Troubleshooting: cPanel is Emailing Me, Is My Server Down?. 28 articles.

## Articles

- [Enable SMS Authentication in the Nexcess Portal](https://docs.nexcess.com/sites-stores/account/account-security/sms-authentication.md): Protect your Nexcess account with SMS 2FA. Our guide shows you how to enable text message codes for secure and fast two-factor authentication.
- [How to Create Custom (Private) Nameservers at Nexcess](https://docs.nexcess.com/sites-stores/domains-dns/custom-private-nameservers-at-nexcess.md): Learn how to create custom (private) nameservers at Nexcess for your domain. This guide shows you how to register them through the OpenSRS portal.
- [Nexcess Hosting and Client Portal Guide](https://docs.nexcess.com/sites-stores/portal-overview.md): Master the Nexcess Client Portal. Learn to manage billing, access site credentials, configure backups, and handle support tickets from your dashboard.
- [Build Your Events Site](https://docs.nexcess.com/sites-stores/stellarsites/build-your-events-site.md): Welcome to StellarSites—your all-in-one launchpad for running high-impact, low-stress event websites. Whether you’re planning weekly meetups, ticketed galas, or…
- [Services and Notifications Included with Your StellarSites Plan](https://docs.nexcess.com/sites-stores/stellarsites/services-and-notifications-included-with-your-stellarsites-plan.md): Introduction Welcome to StellarSites! This guide explains the services included in your StellarSites plan and the email notifications you may receive from Stell…
- [Build Your Fundraising Site](https://docs.nexcess.com/sites-stores/stellarsites/build-your-fundraising-site.md): Welcome to StellarSites, your streamlined launchpad for building a professional, donation-ready website with zero tech hassle. If you're on the Fundraising Plan…
- [Fortify your web application security with Performance Shield](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/cloudflare-performance-shield.md): Bot-based threat and DDoS protection are just two of the many ways our Performance Shield add-on — powered by Cloudflare — improves web application security and…
- [StellarSites Plans & Pricing](https://docs.nexcess.com/sites-stores/stellarsites/stellarsites-plans-pricing.md): The simplicity of SaaS. The freedom of WordPress. Whether you’re launching a simple site, teaching online, or running a full eCommerce store—StellarSites grows…
- [Email Setup and Deliverability on StellarSites](https://docs.nexcess.com/sites-stores/stellarsites/email-setup-and-deliverability-on-stellarsites.md): StellarSites includes Solid Mail, a powerful SMTP plugin that helps ensure your emails, like contact form messages, password resets, and order notifications, ar…
- [How to Cancel a Domain Subscription](https://docs.nexcess.com/sites-stores/stellarsites/how-to-cancel-a-domain-subscription.md): While domain purchases are final and non-refundable, you can choose to cancel future renewals so your domain expires at the end of its current term. Cancelling…
- [Adding a secondary domain in the Nexcess Client Portal](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/secondary-domains.md): Learn how to add and manage a secondary domain in your Nexcess Client Portal. This guide covers setup, SSL, backups, email, databases, and more.
- [How to cancel a specific Nexcess hosting service](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/cancel-services.md): Nexcess offers various web hosting services to support your online business and hobbies. In this article, we will discuss how to cancel a hosting service as nee…
- [Building Your Store with StellarSites and WooCommerce](https://docs.nexcess.com/sites-stores/stellarsites/building-your-store-with-stellarsites-and-woocommerce.md): Launching an online store can be overwhelming—but with StellarSites and WooCommerce, you’re already ahead of the game. Whether you're on the Shop Essential, Plu…
- [Built-In Security with StellarSites](https://docs.nexcess.com/sites-stores/stellarsites/built-in-security-with-stellarsites.md): When it comes to website security, the best setup is one you don’t have to manage daily. StellarSites gives you that peace of mind—combining a built-in firewall…
- [Connecting Your Custom Domain to Your StellarSites Website](https://docs.nexcess.com/sites-stores/stellarsites/connecting-your-custom-domain-to-your-stellarsite.md): Your StellarSites website starts with a temporary domain, but adding your own custom domain gives your site a polished, branded presence and makes it easier for…
- [Cancel Services or Servers](https://docs.nexcess.com/hosting/portal/servers/cancel-services-or-servers.md): Cancel services in the Liquid Web Account Portal. This guide shows how to permanently destroy a server and warns you to back up all data first.
- [Nexcess Client Portal — process of registering a domain name](https://docs.nexcess.com/sites-stores/domains-dns/process.md): The process of registering a domain name is crucial for website owners looking to establish a unique and memorable online identity. Learn how using the Nexcess…
- [How to cancel a SSL certificate](https://docs.nexcess.com/sites-stores/security/ssl/nexcess/cancel-an-ssl-certificate-order.md): This guide shows you how to cancel or delete an SSL certificate for your hosting service directly within the Nexcess Client Portal (sites-portal.nexcess.com).
- [Accessing the website database in the Nexcess Client Portal](https://docs.nexcess.com/sites-stores/flex-plans/database-management/access-website-database.md): You can access your website database from the Site Dashboard within the Nexcess Client Portal by using the phpMyAdmin utility as an excellent tool for database…
- [Nexcess: MySQL & IP Whitelisting for Remote Access](https://docs.nexcess.com/sites-stores/managed-magento/database-management/whitelist-ips.md): It’s possible to allow MySQL remote connections from any host. Learn how to whitelist MySQL host IP. Grant MySQL remote access with this article.
- [Configuring email autoresponders for Magento or flexible cloud plans](https://docs.nexcess.com/sites-stores/managed-magento/email-management/autoresponders.md): Available for Magento and flexible cloud web hosting plans at Nexcess, SiteWorx email autoresponders allow you to configure automatic replies to emails received…
- [Build Your LMS Site](https://docs.nexcess.com/sites-stores/stellarsites/build-your-lms-site.md): Welcome to StellarSites. If you’ve chosen the Learning Plan, you’re set up with everything you need to build and manage online courses using LearnDash LMS. This…
- [Overview of your StellarSites Account Dashboard](https://docs.nexcess.com/sites-stores/stellarsites/account-overview.md): Your StellarSites account area is your central hub for managing everything related to your hosting and WordPress sites.
- [Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/magento-hosting-plans.md): When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within y…
- [How to create and edit DNS Zones in the Nexcess Client Portal](https://docs.nexcess.com/sites-stores/domains-dns/dns-zones.md): Learn how to create and edit DNS Zones in the Nexcess Client Portal. We will also give a brief overview of how DNS works, and the DNS records you will frequentl…
- [How to delete a website and data from a Nexcess plan](https://docs.nexcess.com/sites-stores/flex-plans/website-management/delete-website.md): Whether you’re an experienced Nexcess client or a newer client just starting their journey with us, you need to know how to delete a website and its data secure…
- [Nexcess-provided WordPress plugins for ecommerce and sites](https://docs.nexcess.com/sites-stores/managed-woocommerce/plugin-management/ecommerce-plugins.md): Configured using the Nexcess Installer, our managed WordPress and managed WooCommerce hosting plans at Nexcess come with multiple WordPress plugins for ecommerc…
- [Caching Configuration and Options with Solid Performance](https://docs.nexcess.com/sites-stores/stellarsites/caching-configuration-and-options-with-solid-performance.md): Introduction This article explains how caching works on StellarSites using the built-in Solid Performance plugin. You’ll learn what the plugin does, how to conf…
- [Domain Purchasing Overview](https://docs.nexcess.com/sites-stores/stellarsites/domain-purchasing-overview.md): What Is Domain Purchasing in StellarSites? StellarSites now lets you purchase, register, and manage a custom domain directly in your account, eliminating the ne…
- [How SSL and HTTPS Work on StellarSites](https://docs.nexcess.com/sites-stores/stellarsites/how-ssl-and-https-work-on-stellarsites.md): SSL and HTTPS are essential for securing your website, building visitor trust, and preventing browser security warnings. This guide explains how StellarSites ha…
- [Create Sites & Stores Account](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/create-account.md): We’ve made it easy for you to set up a Nexcess Cloud account. Before we get to the steps involved with setting up web hosting in the cloud, let’s find out what…
- [Cloudflare](https://docs.nexcess.com/hosting/portal/domains-and-dns/cloudflare.md): Boost your site's speed and security with our Cloudflare integration. Get a global CDN, DDoS protection, and reduced bandwidth costs.
- [The website migration process when moving to Nexcess hosting](https://docs.nexcess.com/sites-stores/migrations/nexcess/migration-process.md): In this article, you will learn about the website migration process when transferring to Nexcess hosting. Learn about self-managed options and our free migratio…
- [How to Change a Domain Name in a Nexcess Account](https://docs.nexcess.com/sites-stores/domains-dns/change-domain-name.md): Learn how to change your master domain name in the Nexcess Client Portal for Magento, WordPress, WooCommerce, or Flexible Cloud plans.
- [Viewing AWStats for Managed WordPress & WooCommerce](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/awstats.md): Learn how to access and view your website's AWStats analytics directly from the Nexcess Client Portal for your WordPress or WooCommerce hosting plan.
- [Secure Shell (SSH) user setup, access, and FAQ for the Nexcess Cloud](https://docs.nexcess.com/sites-stores/account/account-security/ssh-users.md): Secure Shell (SSH) users on the Nexcess Cloud have a particular configuration that customers may not be used to. SSH user setup was done in such a way to help w…
- [Creating Your StellarSites Website](https://docs.nexcess.com/sites-stores/stellarsites/creating-your-first-stellarsites-website.md): Welcome to StellarSites! Whether you’re using our AI-powered setup wizard or customizing everything from scratch, this guide will walk you through how to create…
- [Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/compare-multi-and-single-tenant-plans.md): When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within you…
- [VMware Private Cloud Product Manual](https://docs.nexcess.com/hosting/hosting-services/vmware-hosting/vmware-private-cloud-product-manual.md): Access the Nexcess VMware Private Cloud product manual. Learn how to configure, manage, and scale your enterprise virtual hosting infrastructure.
- [View Your Billing Information](https://docs.nexcess.com/hosting/portal/billing/view-your-billing-information.md): Learn how to easily view your Liquid Web billing info. Find your account balance, download invoices, manage payment methods, and check autopay status.
- [Manage User Roles in the Nexcess Client Portal](https://docs.nexcess.com/hosting/portal/account/user-settings/manage-user-roles.md): Learn how to securely manage user roles in the Client Portal. Understand Owner, Purchaser, and Technician permissions to safely delegate team access.
- [MariaDB Databases & MariaDB Setup in the Nexcess Cloud](https://docs.nexcess.com/sites-stores/flex-plans/database-management/user-access.md): Learn how to create and manage MariaDB databases and users in the Nexcess Client Portal. This guide covers setup, password retrieval, and assigning user permiss…
- [Magento or Flex Cloud plan — how to set email password](https://docs.nexcess.com/sites-stores/managed-magento/email-management/change-password.md): Using the Nexcess Clent Portal, let's learn how to set an email password that you customize for your Magento or Flex Cloud plan instead of using the system-gene…
- [RabbitMQ & Magento 2 on Managed Hosting by Nexcess](https://docs.nexcess.com/sites-stores/managed-magento/store-management/rabbitmq-for-magento-2.md): Learn to enable the RabbitMQ container for Magento 2 on Nexcess. This guide covers `env.php` configuration and managing message queue consumers.
- [Viewing Error and Access Logs in the Client Portal](https://docs.nexcess.com/sites-stores/managed-magento/store-management/access-and-error-logs.md): Need to troubleshoot your website? This guide shows you how to find, download, and read server access and error logs in the Nexcess Client Portal.
- [Nexcess: Managing Dev & Staging Environments](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/dev-staging-environments.md): Development and staging environments serve as unique tiers of test environments for admins to verify that a site is working as expected before it goes live.
- [Managing DNS Records](https://docs.nexcess.com/sites-stores/stellarsites/managing-dns-records.md): Once you've connected a custom domain to StellarSites, the DNS Manager becomes available directly within your StellarSites dashboard. This area provides an easy…
- [Managing Multiple StellarSites](https://docs.nexcess.com/sites-stores/stellarsites/managing-multiple-stellarsites.md): Introduction Managing multiple StellarSites involves two complementary tools: the StellarSites Dashboard for site discovery and quick access and Solid Central f…
- [SSH Access and Command Line Tools for StellarSites](https://docs.nexcess.com/sites-stores/stellarsites/ssh-access-and-command-line-tools-for-stellarsites.md): StellarSites gives you the flexibility and control of a traditional WordPress setup, with the simplicity of a managed platform. If you're comfortable using the…
- [Create a Domain Alias in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/create-a-domain-alias-in-cloud-sites.md): It's easy to set up a domain alias in Cloud Sites. A common use for is to have mysite.com and mysite.net show the same information.
- [Create a Subdomain in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/create-a-subdomain-in-cloud-sites.md): Cloud Sites treats subdomains as its own website. You can create them the same way you create any other website.
- [How to add a new web hosting plan to your Nexcess account](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/hosting-options.md): This article will explain how to add a new web hosting plan to your Nexcess account and discuss our affordable web hosting plans that often include seasonal pro…
- [Exploring Your My Liquid Web Account](https://docs.nexcess.com/hosting/portal/account/exploring-your-my-liquid-web-account.md): 'My Liquid Web' is your central portal for server and service management. Easily check statuses, monitor, order, and seek assistance from one convenient site.
- [Email Management for Nexcess Flex Plans](https://docs.nexcess.com/sites-stores/flex-plans/email-management.md): Manage email on your Flex Plan with InterWorx. Learn to create accounts, set forwarders, control spam, and configure desktop email clients.
- [OpenSRS Login: Nexcess Registered OpenSRS Domains](https://docs.nexcess.com/sites-stores/domains-dns/opensrs-login.md): Using the credentials in your Welcome Email and the OpenSRS Login > OpenSRS Control Panel, you can easily manage domains that are registered with Nexcess.
- [Nexcess Cloud Plans: Manual Web Hosting Backups](https://docs.nexcess.com/sites-stores/flex-plans/website-management/manual-backup.md): Nexcess Cloud Plans allow manual creation of full account backups to be kept locally on the server for quick accessibility or stored elsewhere for additional se…
- [Managed WordPress & WooCommerce: How to make a WordPress site live](https://docs.nexcess.com/sites-stores/managed-magento/store-management/launch-store.md): Follow this 5-step guide to make your WordPress site live on Nexcess. Learn how to update DNS, configure the Master Domain, enable SSL, and flush the cache.
- [How to add an SSH key to the server for your Nexcess Cloud account](https://docs.nexcess.com/sites-stores/account/account-security/ssh-keys-for-cloud-accounts.md): Leverage the security of the SSH (Secure Shell) protocol. This article explains how to add an SSH key to the server for your Nexcess Cloud account.
- [Customizing Your StellarSites Website with KadenceWP](https://docs.nexcess.com/sites-stores/stellarsites/customizing-your-stellarsites-website-with-kadencewp.md): KadenceWP is the design engine behind every site on the StellarSites platform, offering a code-free way to make your site truly yours. Whether you launched your…
- [Generate an SSL Certificate Signing Request (CSR) in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/ssl/generate-an-ssl-certificate-signing-request-csr-in-cloud-sites.md): Secure your website easily. Learn how to generate a Certificate Signing Request (CSR) directly from your Cloud Sites control panel to order an SSL.
- [Find Your CSR in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/ssl/find-your-csr-in-cloud-sites.md): Need to find your Certificate Signing Request (CSR) in Cloud Sites? Learn how to easily locate and view your generated CSR to order an SSL certificate.
- [Manage DNS in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/manage-dns-in-cloud-sites.md): Managing DNS records is a critical part of web hosting. The process for Cloud Sites is somewhat different due to Alias DNS record implementation.
- [Installing a CMS in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/installing-a-cms-in-cloud-sites.md): Adding a CMS to your Cloud Sites account is straightforward. This tutorial guides you through installing WordPress, Joomla, or Drupal quickly. For existing CMS,…
- [Create a Website in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/create-a-website-in-cloud-sites.md): Create websites via the Cloud Sites control panel and begin to develop and manage them.
- [Create a Cron Job in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/create-a-cron-job-in-cloud-sites.md): Creating Cron jobs in Cloud Sites or scheduled tasks is easy when using the Crons section in the Cloud Sites control panel.
- [Disable a Cron Job in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/website-management/disable-a-cron-job-in-cloud-sites.md): Disable a scheduled Cron job in your Cloud Sites control panel by deactivating the Cron or deleting it entirely.
- [Cloud Sites Testing URLs](https://docs.nexcess.com/hosting/cloud-sites/website-management/cloud-sites-testing-urls.md): Cloud Sites control panel provides you with a test URL. Test your site and verify everything works, before changing the DNS.
- [Cloud Sites Raw Logs](https://docs.nexcess.com/hosting/cloud-sites/website-management/cloud-sites-raw-logs.md): Enable Raw logs in Cloud Sites to use the information to help with code optimization or troubleshooting situations.
- [Cloud Sites Operating Systems: Linux vs. Windows](https://docs.nexcess.com/hosting/cloud-sites/website-management/cloud-sites-operating-systems-linux-vs-windows.md): Cloud Sites allows you to choose the technology type (Linux, Windows, PHP, .NET, etc) at set up or at a later time. Instructions for changing the technology typ…
- [Upload Files in Cloud Sites Using the File Manager](https://docs.nexcess.com/hosting/cloud-sites/file-management/upload-files-in-cloud-sites-using-the-file-manager.md): Uploading files in your Cloud Sites control panel takes just a few steps using the file manager. This tutorial walks you through the process of uploading files.
- [Unzip Files in Cloud Sites File Manager](https://docs.nexcess.com/hosting/cloud-sites/file-management/unzip-files-in-cloud-sites-file-manager.md): Unzipping a file using the Cloud Sites File Manager is much like uploading a file or folder. You can choose to upload it as a zip file or to extract on upload.…
- [Manage File Permissions in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/file-management/manage-file-permissions-in-cloud-sites.md): Securely transfer files to your Cloud Sites account using SFTP. Learn how to configure an FTP client like FileZilla and safely upload your website data.
- [Logging Into Cloud Sites File Manager](https://docs.nexcess.com/hosting/cloud-sites/file-management/logging-into-cloud-sites-file-manager.md): Cloud Sites File Manager simplifies site directory and file management without external FTP clients. It utilizes FTP user credentials for access, enabling seaml…
- [FTP User Folder Access in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/file-management/ftp-user-folder-access-in-cloud-sites.md): In Cloud Sites, you can choose what folders specific FTP users can access. When you create FTP users, you choose this folder access and you can adjust access at…
- [FTP Clients and Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/file-management/ftp-clients-and-cloud-sites.md): Securely transfer files to your Cloud Sites account using SFTP. Learn how to configure an FTP client like FileZilla and safely upload your website data.
- [Change Your FTP Password in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/file-management/change-your-ftp-password-in-cloud-sites.md): This article will show you how to change your FTP user passwords in Cloud Sites.
- [Enable Usage Notifications in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/usage/enable-usage-notifications-in-cloud-sites.md): Efficiently manage costs and resources by monitoring usage in Cloud Sites. Enable email notifications for critical categories like bandwidth, disk space, and da…
- [Restore Cloud Sites Databases or Content Backups](https://docs.nexcess.com/hosting/cloud-sites/backup-and-restore/restore-a-database-or-content-backup-in-cloud-sites.md): Recover your Cloud Sites data. Learn how to use Restore Points to revert your website files or database to a previous backup version.
- [Monitor Cloud Sites Backup Usage](https://docs.nexcess.com/hosting/cloud-sites/backup-and-restore/monitor-cloud-sites-backup-usage.md): Monitor your Cloud Sites Backup plan usage by clicking "Usage" at the top of the Cloud Sites Control Panel.
- [Enable Cloud Sites Backups](https://docs.nexcess.com/hosting/cloud-sites/backup-and-restore/enable-cloud-sites-backups.md): This tutorial will walk you through the steps to create your backups so you can relax knowing that your site is being backed up on a regular basis.
- [Disable or Pause Cloud Sites Backups](https://docs.nexcess.com/hosting/cloud-sites/backup-and-restore/disabling-and-pausing-cloud-sites-backups.md): Enabling Cloud Sites backups allows activating backups for desired sites or databases. To save space, relocate backups, or when unnecessary, disabling or deleti…
- [Adjust Cloud Sites Backup Plans](https://docs.nexcess.com/hosting/cloud-sites/backup-and-restore/adjust-cloud-sites-backup-plans.md): You can change your backup plan at any time from your Cloud Sites control panel. With just a few clicks you can increase or decrease the number of sites in your…
- [Managed WordPress and WooCommerce — logging into the WordPress Admin Panel](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/log-into-wordpress-admin.md): Learn how to log into the WordPress Admin Panel in three simple steps with Nexcess. Optimize your website by managing all aspects of web hosting.
- [Nexcess Cloud plans — how to view your admin URL](https://docs.nexcess.com/sites-stores/managed-magento/store-management/admin-url-and-credentials.md): The Nexcess Client Portal is a web hosting admin panel for managing all aspects of your Nexcess Cloud plans and websites, including your admin panel URL and adm…
- [Nexcess Affiliate Links: A Complete Guide](https://docs.nexcess.com/sites-stores/billing/affiliate-links.md): Learn how to access your Nexcess affiliate links and banners. Start tracking referrals and earning commissions on web hosting purchases from your site.
- [Pre-Migration Checklist](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/pre-migration-checklist.md): When you’re migrating a WooCommerce or WordPress website you don’t want to waste any time. That’s why we’ve put together this checklist of helpful tips to make…
- [Hosting Services](https://docs.nexcess.com/hosting/hosting-services.md): Managed and self-managed hosting solutions specifically designed for businesses and professionals who require high performance and reliability.
- [Assign Read-Only Permission for a Database User in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/database-management/assign-read-only-permission-for-a-database-user-in-cloud-sites.md): Limit user access and secure your Cloud Sites data. Learn how to easily assign read-only permissions for your MSSQL and MariaDB database users.
- [Change a Database User Password in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/database-management/change-a-database-user-password-in-cloud-sites.md): This article will show you how to change database user passwords in Cloud Sites.
- [Create a Database in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/database-management/create-a-database-in-cloud-sites.md): Create your database through your Cloud Sites control panel in just a few clicks.
- [Cloud Sites Compute Cycles](https://docs.nexcess.com/hosting/cloud-sites/usage/understanding-cloud-sites-compute-cycles.md): Compute Cycles (CCs) gauge processing time for serving content in Cloud Sites. Only legacy accounts (transitioned from Rackspace) track CCs. Billing occurs ever…
- [Check Cloud Sites Resource Usage](https://docs.nexcess.com/hosting/cloud-sites/usage/check-cloud-sites-resource-usage.md): The Cloud Sites control panel monitors usage by plan, user, and site. The Usage page provides insights into Total, Daily, Account, and Backups usage, aiding dec…
- [Cloud Sites Usage](https://docs.nexcess.com/hosting/cloud-sites/usage.md): Monitor Cloud Sites resource usage. Guides for checking bandwidth, understanding compute cycles, and enabling email alerts to avoid overages.
- [Cloud Sites Control Panel Overview](https://docs.nexcess.com/hosting/cloud-sites/cloud-sites-control-panel-overview.md): Learn to navigate the Cloud Sites Control Panel. Manage websites, databases, FTP, client accounts, and monitor resource usage in one interface.
- [Manage Client Accounts in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/account-management/manage-client-accounts-in-cloud-sites.md): Learn how to manage Client Accounts in Cloud Sites. This guide covers suspending accounts, changing passwords, updating contacts, and adding sites.
- [Cloud Sites Backup and Restore](https://docs.nexcess.com/hosting/cloud-sites/backup-and-restore.md): Cloud Sites does not backup data by default. Learn how to enable backups, manage plans, and restore files or FTP snapshots to protect your site.
- [Manage Your Cloud Sites Account](https://docs.nexcess.com/hosting/cloud-sites/account-management/manage-your-cloud-sites-account.md): Manage billing, account info, domains, and DNS in your Cloud Sites control panel. Navigate these options via the top drop-down menus.
- [Client Accounts in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/account-management/client-accounts-in-cloud-sites.md): Manage your agency better by creating Client Accounts in Cloud Sites. Group sites together and provide restricted portal access to your clients.
- [Cloud Sites Account Management](https://docs.nexcess.com/hosting/cloud-sites/account-management.md): This section serves as your comprehensive guide to navigating and utilizing the powerful features of your Cloud Sites Control Panel.
- [MariaDB / MySQL Cloud Sites Databases](https://docs.nexcess.com/hosting/cloud-sites/database-management/mariadb-mysql.md): Manage MariaDB/MySQL in Cloud Sites. Guides for importing large databases, creating manual backups, and choosing between InnoDB vs. MyISAM.
- [Logging Into the Cloud Sites Control Panel](https://docs.nexcess.com/hosting/cloud-sites/logging-into-the-cloud-sites-control-panel.md): Accessing your Cloud Sites Control Panel via your Liquid Web account is a straightforward one-click procedure. Once logged in, you can efficiently manage your a…
- [File Management in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/file-management.md): Manage files in Cloud Sites. Learn to use the File Manager, secure FTP/SFTP connections, set permissions, and recover data from snapshots.
- [Database Management in Cloud Sites](https://docs.nexcess.com/hosting/cloud-sites/database-management.md): Manage Cloud Sites databases easily. Learn to create MySQL and MSSQL databases, assign users, and set permissions directly in your control panel.
- [Change Your WHM / cPanel Server Hostname](https://docs.nexcess.com/hosting/control-panel/whm/change-your-whm-cpanel-server-hostname.md): Easily change your WHM / cPanel server hostname via WHM — then update it in your Liquid Web account and DNS records.
- [Nexcess Email](https://docs.nexcess.com/sites-stores/email/nexcess.md): Learn how email works with managed applications. Configure reliable transactional SMTP for your site or store and find mailbox hosting options.
- [How to View SSH Log Files](https://docs.nexcess.com/sites-stores/flex-plans/website-management/log-files.md): Easily and quickly view SSH log files using for WordPress or Magento website management tasks to track down errors and their causes.
- [Website Management for Nexcess Flex Plans](https://docs.nexcess.com/sites-stores/flex-plans/website-management.md): Learn to manage websites on your Flex Plan using InterWorx. Add new domains, create subdomains, set up pointers, and manage your sites.
- [Nexcess Flex Plans Database Management](https://docs.nexcess.com/sites-stores/flex-plans/database-management.md): Manage databases on your Flex Plan using the InterWorx control panel. Create users, access phpMyAdmin, and perform essential database tasks.
- [Nexcess Flex Plans Backup and Restore](https://docs.nexcess.com/sites-stores/flex-plans/backup-and-restore.md): Manage backups for your Flex Plan. Use full server snapshots for disaster recovery or InterWorx for granular site-level backup and restore.
- [File Management for Nexcess Flex Plans](https://docs.nexcess.com/sites-stores/flex-plans/file-management.md): Manage files on your Flex Plan using the InterWorx File Manager or SFTP. Upload, download, and set permissions for your applications.
- [Flex Plans](https://docs.nexcess.com/sites-stores/flex-plans.md): Discover Flex Plans through our Sites & Stores portal for a flexible hosting environment to host a variety of managed applications.
- [Cloning a Cloud VPS](https://docs.nexcess.com/hosting/hosting-services/cloud-vps/cloning-a-cloud-vps.md): Server cloning serves specific purposes, like resizing. This tutorial guides you through cloning for resizing when other options aren't suitable.
- [Partner VPS Configuration IDs for WHMCS](https://docs.nexcess.com/hosting/hosting-services/cloud-vps/partner-vps-configuration-ids-for-whmcs.md): Update your WHMCS automations with Liquid Web's newest Linux VPS packages. Review the complete list of new configuration IDs, product codes, and specs.
- [Exploring Your Cloud VPS Infrastructure](https://docs.nexcess.com/hosting/hosting-services/cloud-vps/exploring-your-cloud-vps-infrastructure.md): Liquid Web offers a visual server dashboard with easy access to details, tools, and management—no need for command line navigation.
- [How to Create a Global Private Fabric (Private Network)](https://docs.nexcess.com/hosting/hosting-services/global-private-fabric/create-a-global-private-fabric.md): Create a Global Private Fabric (GPF) in portal.nexcess.com. Follow our steps to link all your servers on one secure, private network.
- [Accessing Your Global Private Fabric VPN Configuration Guide](https://docs.nexcess.com/hosting/hosting-services/global-private-fabric/configuration-guide.md): Learn how to access your Global Private Fabric (GPF) VPN configuration guide. Get the credentials to connect your external server or office.
- [Global Private Fabric (GPF)](https://docs.nexcess.com/hosting/hosting-services/global-private-fabric.md): Learn about Global Private Fabric (GPF). Link your Bare Metal & Cloud servers into one secure, private network. Manage it all in portal.nexcess.com.
- [Add Servers to a Global Private Fabric (Private Network)](https://docs.nexcess.com/hosting/hosting-services/global-private-fabric/add-servers-to-a-global-private-fabric.md): Add servers to your Global Private Fabric (GPF) in the portal.nexcess.com portal. Our guide shows you how to manage servers and find their private IPs.
- [Accessing your server from the Liquid Web console](https://docs.nexcess.com/hosting/hosting-services/dedicated-servers/accessing-your-server-from-the-liquid-web-console.md): Can't use SSH or RDP? Learn how to access your Dedicated, VPS, or Bare Metal server using the secure Liquid Web console in your My Liquid Web account.
- [How to Create a Managed WooCommerce Plan](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/create-managed-woocommerce-plan.md): Learn how to create a new WooCommerce Plan on your Nexcess account.
- [How to Create a Managed Magento Plan](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/create-managed-magento-plan.md): Nexcess Cloud Hosting: Start your new website with a Nexcess Cloud Account! Bring your online presence to life with the power and flexibility of the cloud!
- [How to Create a Flex Plan](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/create-flex-plan.md): Learn how to create a new Flex Plan on your Nexcess account.
- [Resizing Services in the Nexcess Client Portal](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/resize-magento-woocommerce-wordpress-plans.md): Learn how to resize your Nexcess Cloud plan. This guide walks you through upgrading your Magento, WordPress, or WooCommerce plan in the Client Portal.
- [How to Create a Managed WordPress Plan](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/create-managed-wordpress-plan.md): Learn how to create a new WordPress Plan on your Nexcess account.
- [Sites and Stores Hosting](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores.md): If you're familiar with Nexcess Managed Applications, you'll recognize these hosting products, now seamlessly integrated under Liquid Web.
- [Change Your Liquid Web Account Password](https://docs.nexcess.com/hosting/portal/account/account-security/changing-your-liquid-web-account-password.md): Regularly changing account passwords enhances your overall security. Unauthorized access to your Liquid Web account can compromise servers and websites.
- [Change Your Support Passphrase](https://docs.nexcess.com/hosting/portal/account/account-security/change-your-support-passphrase.md): Upon purchase, Liquid Web assigns a default passphrase for account authentication. Once verified, you can customize it to something memorable.
- [How to Report Abuse](https://docs.nexcess.com/sites-stores/report-abuse.md): See spam, phishing, or other violations? Learn how to easily report abuse to Liquid Web and help keep our network safe. Use our online form or email.
- [Update Your Account Information](https://docs.nexcess.com/hosting/portal/account/update-your-account-information.md): This guide shows how to update your account owner name, business details, and contact information in your Liquid Web account.
- [Scheduling Tasks in your Liquid Web Account](https://docs.nexcess.com/hosting/portal/account/scheduling-tasks-in-your-liquid-web-account.md): Schedule server tasks conveniently from your Liquid Web account to avoid downtime. No need to stay up or seek assistance; manage changes when traffic is low.
- [Logging In With Your Mobile Device](https://docs.nexcess.com/hosting/portal/account/logging-in-with-your-mobile-device.md): Easily access your Liquid Web account on the go, whether you're using an iPhone or Android, via our mobile site.
- [Log into Liquid Web Using Google SSO](https://docs.nexcess.com/hosting/portal/account/log-into-liquid-web-using-google-sso.md): Liquid Web lets you use your Google account as an SSO login, simplifying your login into our customer portal: portal.nexcess.com.
- [Change Your Default Server Zone](https://docs.nexcess.com/hosting/portal/account/change-your-default-server-zone.md): Did you know you can change where we build your servers? Liquid Web has multiple data centers around the world you can chose to deploy from.
- [Setting Your Account Preferences](https://docs.nexcess.com/hosting/portal/account/user-settings/setting-your-account-preferences.md): Your Liquid Web Account tab stores personal, company, user details, SSH keys, and enables secure password sharing.
- [Using Secure Notes for Sensitive Information](https://docs.nexcess.com/hosting/portal/account/account-security/using-secure-notes-for-sensitive-information.md): Safely share passwords and sensitive info with our Support team using Secure Notes. Find, view, or create notes under the Account tab.
- [Switching Two-Factor Authentication to a New Device](https://docs.nexcess.com/hosting/portal/account/account-security/switching-two-factor-authentication-to-a-new-device.md): Got a new phone? Learn how to transfer your Two-Factor Authentication (2FA) settings to a new device, even if you have lost access to your old phone.
- [Setting Up Your Cloud VPN](https://docs.nexcess.com/hosting/portal/account/account-security/setting-up-your-cloud-vpn.md): Liquid Web provides a free VPN to encrypt and secure your data, shielding it from third-party eyes, even on public networks. Follow the article to create your V…
- [Securing your Cloud VPN using IP Access Control Lists (ACLs)](https://docs.nexcess.com/hosting/portal/account/account-security/securing-your-cloud-vpn-using-acls.md): Improve Cloud VPN security by enabling Two-Factor Authentication and setting ACLs. Add, edit, or remove IP addresses in the Users section of your Liquid Web Acc…
- [Recovering a Forgotten Password or Username](https://docs.nexcess.com/hosting/portal/account/account-security/account-recovery.md): Forgot your Liquid Web password? Learn how to reset your password or recover a lost username quickly via the portal.nexcess.com portal.
- [Enabling Two-factor Authentication (2FA) for CloudVPN](https://docs.nexcess.com/hosting/portal/account/account-security/enabling-two-factor-authentication-2fa-for-cloudvpn.md): Enable two-factor authentication (2FA) for CloudVPN by logging into the Liquid Web Portal, navigating to users, enabling 2FA for a VPN user, and verifying the s…
- [Creating a Liquid Web Cloud API Token in the portal.nexcess.com Interface](https://docs.nexcess.com/hosting/portal/account/account-security/creating-a-liquid-web-cloud-api-token-in-the-my-liquidweb-interface.md): Learn how to create a Liquid Web Cloud API token to manage your account and integrate third-party tools like Terraform from outside the My Liquid Web interface.
- [Changing Your Website’s Nameservers](https://docs.nexcess.com/hosting/portal/domains-and-dns/dns-management/changing-your-websites-nameservers.md): Nameservers are crucial for DNS, matching domain names with IPs. Changing DNS hosting requires updating nameservers to direct traffic correctly.
- [How to Register a New Domain Name](https://docs.nexcess.com/hosting/portal/domains-and-dns/domain-registrations/register-your-website-domain-name.md): Learn how to register a new domain name in portal.nexcess.com. Our guide shows you how to search, check out, and get WHOIS privacy.
- [Domain Renewal and Redemption](https://docs.nexcess.com/hosting/portal/domains-and-dns/domain-registrations/domain-renewal-and-redemption.md): Your domain registration will eventually expire. Learn how to renew your domain or recover it from redemption directly from your Liquid Web account.
- [Checking the Status of Your Domain Transfer](https://docs.nexcess.com/hosting/portal/domains-and-dns/domain-registrations/checking-the-status-of-your-domain-transfer.md): Domain transfers take time and checking the status can be a pain. Our new tools let you easily check your domain transfer status in your account.
- [Change Your Domain Name Contact (WHOIS) Information](https://docs.nexcess.com/hosting/portal/domains-and-dns/domain-registrations/change-your-domain-name-contact-whois-information.md): Anyone can access domain info via WHOIS lookup. Easily update contact details for your domain registered with Liquid Web by logging into your account portal.
- [Update Your Tax Information](https://docs.nexcess.com/hosting/portal/billing/updating-your-tax-information.md): This guide shows you how to update your business tax information, add your Employer Identification Number (EIN), and claim tax-exempt status in your Liquid Web…
- [Past Due Invoice](https://docs.nexcess.com/hosting/portal/billing/past-due-invoice.md): A red alert on your Liquid Web account signals a past-due bill. Pay promptly to avoid service interruptions.
- [Make a One-Time Payment](https://docs.nexcess.com/hosting/portal/billing/make-a-one-time-payment.md): Learn how to make a one-time payment on your account without changing the payment method you have on file.
- [Change Your Payment Information](https://docs.nexcess.com/hosting/portal/billing/change-your-payment-information.md): Keep AutoPay active and avoid service interruptions. Learn how to easily change payment information for future invoices in your portal.nexcess.com account.
- [Open a Support Chat](https://docs.nexcess.com/hosting/portal/support-center/open-a-support-chat.md): Need 24/7 technical help? Learn how to start a support chat from your My Liquid Web account to get real-time assistance from our technicians.
- [Create a Support Case](https://docs.nexcess.com/hosting/portal/support-center/create-a-support-case.md): Need help? Submit a support case in the Liquid Web Client Portal. Follow our step-by-step guide to report issues and get 24/7 technical assistance.
- [Support Center](https://docs.nexcess.com/hosting/portal/support-center.md): Need help? Our expert support is here 24/7. Learn how to open a case or chat and get the fast assistance you need.
- [Report Updated Server Passwords](https://docs.nexcess.com/hosting/portal/servers/report-updated-server-passwords.md): Report any changes with your server's root password to avoid locking out our Support team from working on your server.
- [Finding Your Server IP Address](https://docs.nexcess.com/hosting/portal/servers/finding-your-server-ip-address.md): Each server has a unique IP address, often the same as your website's. Used for control panel access, maintenance, and troubleshooting like monitoring email rep…
- [Finding your server password](https://docs.nexcess.com/hosting/portal/servers/finding-your-server-password.md): Easily retrieve your lost server password via Liquid Web’s portal under Servers > Password and Username.
- [How to monitor running MariaDB and MySQL queries](https://docs.nexcess.com/sites-stores/managed-magento/database-management/show-running-mariadb-mysql-queries.md): You need a way to check the status of your running MariaDB and MySQL queries, and so we will cover how to monitor them directly from your Nexcess Client Portal.
- [View and Respond to Support Cases](https://docs.nexcess.com/hosting/portal/support-center/view-and-respond-to-support-cases.md): View and respond to your active cases (formally tickets) via portal.nexcess.com.
- [How to enable Elasticsearch for your Nexcess Cloud account](https://docs.nexcess.com/sites-stores/managed-magento/store-management/elasticsearch.md): Elasticsearch is a fast and scalable search engine for large amounts of structured and unstructured data in your Magento store. Learn how to enable Elasticsearc…
- [Changing passwords for MariaDB users in the Nexcess Cloud](https://docs.nexcess.com/sites-stores/managed-woocommerce/database-management/change-mariadb-mysql-passwords.md): Nexcess Cloud web hosting plans provide a great way to manage your website databases and database MariaDB users from the Nexcess Client Portal. Learn more in th…
- [Safe Harbor for Magento 1](https://docs.nexcess.com/sites-stores/managed-magento/store-management/safe-habor-for-magento-1.md): Safe Harbor is a product to keep Magento 1 stores protected and safe after Magento 1 went End-of-Life (EOL). Safe Harbor will be available through 2027
- [How to Enable Let’s Encrypt for Managed WordPress or WooCommerce](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/enable-lets-encrypt.md): Learn how to enable Let's Encrypt, a type of self-generated SSL certificate available for Nexcess Managed WordPress and Managed WooCommerce clients.
- [Copy website tool — using Stencil sites in the Nexcess Client Portal](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/store-copy-tool.md): Let's explore using the "Stencil Feature" in the Nexcess Client Portal — with the Stencil functionality describing a copy website tool that lets you save time a…
- [Nexcess WordPress setup — how to use the Nexcess Installer plugin](https://docs.nexcess.com/sites-stores/managed-woocommerce/plugin-management/installer-plugin.md): Nexcess WordPress setup using the Nexcess Installer plugin gives you access to a plethora of free plugins for optimizing WordPress/WooCommerce for performance,…
- [Unblock site/block site with password protection for dev and staging environments](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/password-protect-dev-or-staging.md): How do you restrict access to your development or staging website created for testing purposes? The answer is password protection — used as a way to block a sit…
- [Website comparison tool — using our Visual Comparison feature](https://docs.nexcess.com/sites-stores/managed-wordpress/plugin-management/visual-comparison.md): Before implementing any WordPress plugin changes, use a smart website comparison tool to visually show you how the future website will appear in comparison to t…
- [How to install SSL certificates in Nexcess Cloud](https://docs.nexcess.com/sites-stores/security/ssl/nexcess/install-ssl-certificates.md): Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.
- [How to import SSL certificates in your Nexcess Client Portal](https://docs.nexcess.com/sites-stores/security/ssl/nexcess/store-ssl-certificates.md): Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.
- [How to generate a CSR in Nexcess Cloud](https://docs.nexcess.com/sites-stores/security/ssl/nexcess/generate-a-csr.md): How Nexcess Cloud clients can generate a CSR for use when applying for SSL certificates.
- [Recovering a Forgotten Nexcess Password or Username](https://docs.nexcess.com/sites-stores/account/account-security/credentials.md): Forgot your Nexcess password? Learn how to reset or recover your password quickly via the sites-portal.nexcess.com portal.
- [Enable Two-Factor Authentication in the Nexcess Portal](https://docs.nexcess.com/sites-stores/account/account-security/two-factor-authentication.md): Protect your Nexcess account. Learn how to easily enable Two-Factor Authentication (2FA) with Google Authenticator or Duo Mobile.
- [How to add or edit team members in your Client Portal](https://docs.nexcess.com/sites-stores/account/account-security/team-members.md): Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.
- [How to Use the Nexcess Client Portal API Token](https://docs.nexcess.com/sites-stores/account/account-security/api-tokens.md): In this article we will go into what API tokens are, how they are used, and how you can create your own for interfacing with the Nexcess Client Portal programma…
- [How to view your admin credentials in the Portal for your Managed WordPress or Managed WooCommerce New Install Site](https://docs.nexcess.com/sites-stores/managed-wordpress/website-management/admin-credentials.md): Learn how to view your admin user credentials — username and password — in the Nexcess Client Portal for your newly installed site with Managed WordPress or Man…
- [How to find HTTP authentication credentials for Nexcess Cloud dev sites](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/dev-store-credentials.md): Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.
- [How to create dev sites in Nexcess Cloud](https://docs.nexcess.com/sites-stores/managed-woocommerce/store-management/dev-stores.md): How Nexcess Cloud clients can instantly create dev sites to test changes to their website.
- [How to enable or disable local email delivery for Nexcess Cloud](https://docs.nexcess.com/sites-stores/managed-woocommerce/email-management/manage-local-email-delivery.md): This article will explain how to get local emails if your domain requires local mail delivery and show you how to enable or disable local email delivery for you…
- [Magento 2 Go-Live Checklist: Turning on Your Site!](https://docs.nexcess.com/sites-stores/managed-magento/store-management/launch-magento-2.md): Complete the Magento 2 Go-Live Checklist and take your ecommerce site to production! Leverage the power, scale, and functionality of the Magento 2 platform!
- [Enable CDN: Nexcess CDN access in the Nexcess Client Portal](https://docs.nexcess.com/sites-stores/performance/content-delivery-networks-cdns/nexcess/magento.md): Nexcess web hosting plans make CDN access straightforward. Let's review CDN access, setup, and optimal configuration for Magento 2 and WordPress sites using the…
- [Transferring a domain from GoDaddy](https://docs.nexcess.com/sites-stores/portal/domains-and-dns/domain-registrations/transfer-a-domain-from-godaddy.md): Transferring a domain from GoDaddy? Learn how to transfer a GoDaddy domain to Nexcess web hosting. Read our GoDaddy domain transfer guide to get started.
- [How to use the Nexcess support ticketing system](https://docs.nexcess.com/sites-stores/support/view-and-respond-to-cases.md): Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticke…
- [How to configure DNS records in the Client Portal](https://docs.nexcess.com/sites-stores/domains-dns/configure-dns-records.md): Learn how to add and manage DNS records in the Nexcess Client Portal. This guide covers adding A, CNAME, MX, and SPF records for your domain.
- [Nexcess CDN Overage Billing](https://docs.nexcess.com/sites-stores/billing/cdn-overages.md): Nexcess charges monthly overage billing for the Nexcess CDN for any usage above the monthly free tier limit of 250 GB.
- [Value Added Tax (VAT) Information & FAQ](https://docs.nexcess.com/sites-stores/billing/vat-information.md): If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt.
- [How to Pay an Invoice with PayPal](https://docs.nexcess.com/sites-stores/billing/pay-with-paypal.md): Learn how to add PayPal as a payment method in your My Nexcess portal. This guide then shows how to use it to pay your outstanding invoices.
- [How to view your Nexcess account billing invoices](https://docs.nexcess.com/sites-stores/billing/invoices.md): Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!
- [How to check your credit balance and billing credits](https://docs.nexcess.com/sites-stores/billing/check-credit-balance-or-credits.md): Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate progr…
- [How to Edit Your Existing Billing Information and Payment Method](https://docs.nexcess.com/sites-stores/billing/edit-billing-information-or-payment-method.md): Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.
- [How to Pay an Invoice with a Credit Card](https://docs.nexcess.com/sites-stores/billing/pay-with-credit-card.md): Learn how to pay a Nexcess invoice with a credit card. See how to add a card for auto-pay or make a single payment.
- [How to Change Monthly Billing to Annual Billing in the Portal](https://docs.nexcess.com/sites-stores/billing/change-billing-cycle.md): If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and…
- [How to check plan and site disk usage in the portal](https://docs.nexcess.com/sites-stores/billing/monitor-disk-usage.md): Keep track of how much space is left on your plan. Finding out how much disk storage a site or all sites on a plan is taking can now all be viewed in the Nexces…
- [Account Security in Sites & Stores](https://docs.nexcess.com/sites-stores/account/account-security.md): Secure your Sites & Stores account. Learn to enable 2FA, manage user access, use SSH keys for secure logins, and audit account activity.
- [How to switch Client Portal accounts](https://docs.nexcess.com/sites-stores/account/switch-accounts.md): Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.
- [Account User Settings](https://docs.nexcess.com/hosting/portal/account/user-settings.md): Control who accesses your account. Learn to add users, set permissions, update profiles, and enable 2FA with these essential guides.
- [How to undo cancellation requests for Nexcess web hosting plans](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/undo-cancellation-requests.md): You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support…
- [Magento administration: accessing SiteWorx from the Nexcess Control Panel](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/magento-stores.md): SiteWorx, which can be accessed from the Nexcess Control Panel, allows Magento site admins to perform Magento administration tasks related to databases, email,…
- [Enabling cloud container services in the Nexcess Cloud](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/cloud-containers-services.md): Right-sized cloud container services at Nexcess can be enabled leveraging the Elasticsearch, Varnish, RabbitMQ, and Apache Solr technologies when you use our sm…
- [How to view your Nexcess account ID number and account PIN number](https://docs.nexcess.com/sites-stores/nexcess/account-id-and-pin-numbers.md): For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Cli…
- [Adding a Site in Your Managed WordPress or WooCommerce Portal](https://docs.nexcess.com/sites-stores/nexcess/wordpressadd-a-domain.md): Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that…
- [Sites & Stores Billing](https://docs.nexcess.com/sites-stores/billing.md): Access billing for your Managed Applications. Learn how to get to your main account to view invoices, update payment methods, and manage your plan.
- [Sites & Stores Account Management](https://docs.nexcess.com/sites-stores/account.md): Manage your Managed Applications account from the portal. Control user access, add SSH keys, view billing information, and track account activity.
- [Password Help](https://docs.nexcess.com/hosting/security/password-help.md): Find guidance on managing passwords for your Liquid Web systems.
- [Server Dashboard](https://docs.nexcess.com/hosting/portal/servers.md): Manage your servers from one dashboard. View server details, monitor bandwidth, reboot, and access all your server information in the portal.
- [Liquid Web Billing](https://docs.nexcess.com/hosting/portal/billing.md): Easily manage your hosting finances. View invoices, update payment methods, and understand charges with your Liquid Web billing portal.
- [Liquid Web Portal](https://docs.nexcess.com/hosting/portal.md): Your central hub for managing services, billing, and support. Get guides to master your Liquid Web account portal and take control of your hosting.
- [Edit Nexcess Account Details](https://docs.nexcess.com/sites-stores/account/account-details.md): Manage your Nexcess account. Learn to update your profile, change your support PIN, modify billing addresses, and view invoices in the Client Portal.
- [How to point your domain name to Nexcess DNS services](https://docs.nexcess.com/sites-stores/domains-dns/set-your-domains-dns.md): Learn how to point your domain from OpenSRS to Nexcess by unlocking your domain, changing the nameservers, and re-locking the domain.
- [How to Map Your Domain to Your StellarSite](https://docs.nexcess.com/sites-stores/stellarsites/how-to-map-your-domain-to-your-stellarsite.md): After you purchase a domain through StellarSites, it will be automatically mapped to your site as part of the registration process. In most cases, you won’t nee…
- [How to Manually Back Up Your Site with Solid Central](https://docs.nexcess.com/sites-stores/stellarsites/how-to-manually-back-up-your-site-with-solid-central.md): StellarSites automatically backs up your site every day—but sometimes, you want to take control. Maybe you're about to test a plugin, make big design changes, o…
- [How to Manage DNS Records for Your Domain](https://docs.nexcess.com/sites-stores/stellarsites/how-to-manage-dns-records-for-your-domain.md): Once you’ve purchased a domain through StellarSites, you can manage your DNS records directly within your account. This is essential for tasks such as: Connecti…
- [How To Change Your Domain](https://docs.nexcess.com/sites-stores/stellarsites/how-to-change-your-domain.md): Changing the domain for a site in StellarSites allows you to update the domain name for a site you've built. The Reset Domain feature makes this possible in jus…
- [What is Solid Central & How to Access It](https://docs.nexcess.com/sites-stores/stellarsites/what-is-solid-central-how-to-access-it.md): What is Solid Central? Solid Central is your mission control for all things WordPress site management—especially when you're running multiple sites. Whether you…
- [Using Third-Party Plugins and Themes on Your StellarSites Website](https://docs.nexcess.com/sites-stores/stellarsites/using-third-party-plugins-and-themes-on-your-stellarsites-website.md): Your StellarSite is built for flexibility and freedom—without the stress. It comes fully loaded with premium tools, secure hosting, and a streamlined WordPress…
- [Managing Your StellarSites Subscription](https://docs.nexcess.com/sites-stores/stellarsites/managing-your-stellarsites-subscription.md): Accessing Your Subscription Details To manage your StellarSites subscription, log in to your StellarSites account and navigate to the Subscriptions tab in the l…
- [How to View Your Domain and Expiration Date](https://docs.nexcess.com/sites-stores/stellarsites/how-to-view-your-domain-and-expiration-date.md): After purchasing a domain through StellarSites, you can easily view: Your active domain(s) Their registration status The annual renewal/expiration date This hel…
- [How to Purchase a Domain](https://docs.nexcess.com/sites-stores/stellarsites/how-to-purchase-a-domain.md): Before you can purchase a domain, you need to check whether the domain name is available. Checking Domain Availability in StellarSites When purchasing a domain…
- [How to configure web hosting teams in the Nexcess Client Portal](https://docs.nexcess.com/sites-stores/account/account-security/configure-teams-and-permission-levels.md): In this article we will discuss how to configure web hosting teams that include team members with different roles and permissions in the Nexcess Client Portal.
- [Account Management](https://docs.nexcess.com/hosting/portal/account.md): Master your hosting hub. These guides help you manage your profile, billing, users, and more in your Liquid Web account portal.
- [Domain Registrations](https://docs.nexcess.com/hosting/portal/domains-and-dns/domain-registrations.md): Your hub for domain ownership. Learn to register, transfer, renew, and protect your domains and WHOIS info with these essential guides.
- [Elasticsearch Containers: Nexcess Cloud & the API](https://docs.nexcess.com/sites-stores/hosting-services/sites-and-stores/elasticsearch-containers.md): Nexcess Cloud & Managed Apps: Optimize using Elasticsearch Containers & API! Enable a fast, scalable, open source search engine for large amounts of data!
- [How to pay an invoice online with account credit](https://docs.nexcess.com/sites-stores/billing/pay-with-account-credit.md): Let's review how to pay an invoice online using your Nexcess account credit.
- [Server Settings](https://docs.nexcess.com/hosting/portal/servers/server-settings.md): Manage server settings, add-ons, and monitoring from the Settings tab.
- [Account Security](https://docs.nexcess.com/hosting/portal/account/account-security.md): Secure your digital assets. Learn to enable 2FA, manage user permissions, use SSH keys, and fortify your Liquid Web account from threats.