--- title: "Value Added Tax (VAT) Information & FAQ" source: "https://docs.nexcess.com/sites-stores/billing/vat-information/" description: "If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt." vertical: "Sites & Stores" date: "2023-06-08" last_modified: "2026-07-23" --- # Value Added Tax (VAT) Information & FAQ If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt. Without this exemption in place, it is our duty to comply with tax codes around the world. Customers that sell “Business to Business” should be tax exempt, providing your VAT number will ensure that you are not charged additional tax. If you have any questions about entering your VAT number, please start a ticket with us from your [sites-portal.nexcess.com](https://sites-portal.nexcess.com/) account or by emailing billing@nexcess.net. Questions about specific taxes will need to be answered by your own tax advisor. If you can not provide/or we can not verify a VAT or GST tax number you will be charged taxes as required by your country’s tax code. ## Adding Your Tax Information 1. Login to [sites-portal.nexcess.com](https://sites-portal.nexcess.com/) 2. On the main menu click **Billing** 3. Now click **Address & Tax** 4. Enter your tax information into the **Tax Status** field, attach any files, and then click **Submit**. ![](https://docs.nexcess.com/wp-content/uploads/2026/06/1595426810397-Nexcess.jpg)If your address is outside of the United States and your country requires VAT, you can enter your Registration Number. Please review the table below to see the format expected for VAT numbers from different countries. If you do not have a VAT ID to use please check [this sales tax calculator](http://salestax.avalara.com/) to determine the tax rate based on your location. ## VAT & GST Identification Number Examples by Country We have reviewed a list of common errors and possible solutions to help aid you when entering your VAT or GST. If you are noticing issues with validation, please check the list below for formatting examples. | Country | Example | Notes | |---|---|---| | **Albania** | A23456789B | Remove any spaces. | | **Australia** | ABN1234567890 | Remove any spaces. | | **Austria** | ATU12345678 | Remove any spaces. | | **Belgium** | BE123456789 or BE1234567890 | Remove any decimals or spaces. | | **Bulgaria** | BG123456789 or BG1234567890 | Remove any spaces. | | **Croatia** | HR12345678910 | | | **Cyprus** | 12345678X | | | **Czech Republic** | CZ12345678 or CZ123456789 or CZ1234567890 | | | **Denmark** | DK12345678 | | | **Estonia** | EE123456789 | | | **Finland** | FI12345678 | | | **France** | FR12345678901 or FRAA123456789 | | | **Germany** | DE123456789 | | | **Ghana** | C123XXXXXXX | | | **Greece** | EL123456789 | | | **Hungary** | HU12345678 or 12345678 | Only the first 8 numbers are required. Remove any dashes or spaces. | | **Iceland** | VSK123456 or 12345 | Remove any spaces. Add “VSK” to beginning of number. | | **India** *1* | GST (GSTIN): 06AAACQ4267G1ZH | 2 Digit State Code + 10 Character Alphanumeric PAN + 3 Random Alphanumeric Characters PAN: 12345ABCDE | | **Ireland** | IEAA12345AA | IE + a number + a number or letter + 4 or 5 digits + a number or letter + a letter Remove any spaces. | | **Israel** | 123456789 | Remove any spaces. | | **Italy** | IT12345678901 | Remove any spaces. | | **Latvia** | LV12345678901 | Remove any spaces. | | **Lithuania** | LT123456789 or LT123456789012 | Remove any spaces. | | **Malta** | MT12345678 | Remove any spaces. | | **Netherlands** | NL123456789B01 | Remove any spaces. | | **New Zealand** | NZ12345678 or NZ123456789 | Remove any spaces. | | **Norway** | NO123456789 | Remove any spaces. | | **Poland** | PL1234567890 or 1234567890 | Remove any spaces. | | **Portugal** | PT512345678 | Remove any spaces. | | **Romania** | RO1234567890 (the number of digits may vary) | Remove any spaces. | | **Slovakia** | SK0123456789 | Remove any spaces. | | **Slovenia** | SI12345678 | Remove any spaces. | | **South Africa** | 4220122222 | Remove any spaces. | | **Spain** | ES1234567A or ES12345678A or ESA12345678 | Remove any dashes or spaces. | | **Sweden** | SE123456789012 | Remove any spaces. | | **Switzerland** | CHE123456789 or CH123456 | Remove any decimals, dashes, or spaces. | | **United Kingdom** [*2*](#uk-exception) | GB999999999 | Remove any decimals or spaces. | \* = UK Customers that do not have a VAT number but are exempt from being taxed can contact the Billing team at billing@nexcess.net for more assistance. \*\* = Registered businesses should use the GST account number. If you do not have a GST account number, please provide your India PAN (Permanent Account Number). If you have any questions about this, please contact our Billing Team at [billing@nexcess.net](https://web.archive.org/web/20250425023223/mailto:billing@nexcess.net). ## Contact your Tax Authority — Charge Corrections ### EU Countries: Please be advised that Liquid Web is registered for EU VAT under the Electronically Supplied Services (ESS) simplified VAT registration regime. ### Australia: If you are a business customer and registered for Australian GST, you may be entitled to recover the GST paid on services through the Business Activity Statement process. More information regarding the recovery of GST can be found via the following link: [Creditable Acquisitions](https://www.ato.gov.au/). #### Norway: Additional information regarding the collection of VAT in Norway can be found here: - [VOES Norway – Legal Information](https://www.skatteetaten.no/en/business-and-organisation/vat-and-duties/vat/) - [VAT on electronic services – simplified VAT scheme for non-established vendors (voesnorway)](https://www.regjeringen.no/en/historical-archive/Stoltenbergs-2nd-Government/Ministry-of-Finance/Nyheter-og-pressemeldinger/pressemeldinger/2011/vat-on-electronic-services-voesnorway--s/vat-on-electronic-services--simplified-v/id643064/)