---
title: "How to configure SiteWorx email autoresponders"
source: "https://docs.nexcess.com/sites-stores/control-panel/interworx/siteworx/email-management/autoresponders/"
description: "How to use SiteWorx to create and manage autoresponders for the domain attached to your Nexcess non-cloud account."
vertical: "Sites & Stores"
date: "2019-09-09"
last_modified: "2026-07-02"
---

# How to configure SiteWorx email autoresponders

## **Overview**

Autoresponders are a SiteWorx feature allows the configuration of automated replies to mail sent to your domain email accounts. Upon creation, autoresponders remain active until deleted.

SiteWorx also provides a feature that allows you to set up an automatic reply for a specific email box on your domain. Unlike Autoresponders, this type of automatic reply can be enabled/disabled as needed.

## **But first…**

These procedures require access to your SiteWorx account.

- If you do not know your password, click **Forgot your password** on the login page.

## **Creating autoresponders**

Autoresponders remain active until deleted.

1. From the SiteWorx main menu, click **Hosting Features > Email > Autoresponders**.
2. In the **Email Address** field, type the name for your autoresponder.![](https://docs.nexcess.com/wp-content/uploads/2026/06/1568062398188-1568062398188.png)
3. In the **Autoresponder Message** field, type your message (see above).
4. Click **Add** (see above).

## **Modifying auto-responders**

1. From the SiteWorx main menu, click **Hosting Features > Email > Autoresponders**.
2. In the Existing Autoresponders section, locate the desired autoresponder and click **Edit**.
3. Make your desired changes, then click **Save**.

**Deleting autoresponders**

1. From the SiteWorx main menu, click **Hosting Features > Email > Autoresponders**.
2. Next to the autoresponder that you want to delete, click **Delete**.
3. When prompted for confirmation, click **Delete**.