---
title: "How to enable and disable auto reply messages"
source: "https://docs.nexcess.com/sites-stores/control-panel/interworx/siteworx/email-management/manage-auto-reply-messages/"
description: "How to enable and disable automatically generated reply messages for the domain attached to your Nexcess account."
vertical: "Sites & Stores"
date: "2019-09-09"
last_modified: "2026-07-02"
---

# How to enable and disable auto reply messages

## **Definition**

For any existing email addresses on your domain, you can enable or disable an automatic email reply to incoming emails. One common application is to set a vacation message to respond to incoming emails, and then disable and enable the auto-reply as needed.

The automatic Vacation Message is not the same as an Autoresponder, which is sent whenever your domain receives an email. Refer to [How to configure SiteWorx email autoresponders](https://docs.nexcess.com/sites-stores/control-panel/interworx/siteworx/email-management/autoresponders/) for more information.

## Step by step instructions

1. From the SiteWorx main menu, click **Hosting Features > Email > Mailboxes**.
2. From the **Email Management** page, locate your desired email address and click **Edit**.
3. In the **Vacation Message** field, type your desired text.
4. To enable or disable the automatic message, select the **Yes** or **No** radio buttons as needed.
5. Click **Save**.
6. In the Existing Email Boxes section, a **palm tree icon** now appears for the email address with enabled auto-reply messages.  
    ![](https://docs.nexcess.com/wp-content/uploads/2026/06/1568060412499-1568060412499.png)