---
title: "How to configure a remote mail server in SiteWorx"
source: "https://docs.nexcess.com/sites-stores/control-panel/interworx/siteworx/email-management/remote-delivery/"
description: "Use the SiteWorx Remote Setup feature to disable local mail delivery."
vertical: "Sites & Stores"
date: "2019-09-09"
last_modified: "2026-07-02"
---

# How to configure a remote mail server in SiteWorx

## **Prerequisites**

- This method is only available for Nexcess clients using SiteWorx 
    - If you instead have an account on a dedicated server, edit your MX records using the method provided in [How to configure DNS records in the Client Portal](https://docs.nexcess.com/sites-stores/domains-dns/configure-dns-records/).
- If you plan on changing the MX record to point to a remote server, retain the correct information for the destination mail server.

## Step by step instructions

1. From the SiteWorx main menu, click **Administration > Mail Options > Remote Setup**.
2. Under **Action**, click **\[Disable\]** for the domain that you want local delivery disabled.
3. When prompted, click **Disable** to confirm. 
    - If you are only disabling email for your domain, stop here.
    - If you need to configure email to point to a remote mail server, continue to Step 4.
4. Under the MX Records section, click **\[Edit\]**.
5. Enter the appropriate settings for your remote mail server and click **Save**. 
    - **TTL:** Time to Live; the number of seconds that a record will be considered valid by a server caching the information.
    - **Preference Number:** An integer, ranging from 0-65535, indicating the order in which records should be attempted. Lower numbers will be processed before higher numbers.
    - **Mail Server:** The name of the destination server where mail traffic will be directed.  
        ![Edit MX Record using SiteWorx Remote Setup](https://docs.nexcess.com/wp-content/uploads/2026/06/1568063886049-1568063886049.png "Edit MX Record using SiteWorx Remote Setup")

Once you have disabled local delivery and provided custom MX records, Web-based email programs provided by InterWorx will now act as IMAP clients, provided that IMAP is supported by the mail server.