---
title: "Secondary User Management in SiteWorx"
source: "https://docs.nexcess.com/sites-stores/control-panel/interworx/siteworx/security/secondary-users/"
description: "How Nexcess resellers can manage secondary users using SiteWorx."
vertical: "Sites & Stores"
date: "2019-09-10"
last_modified: "2026-07-02"
---

# Secondary User Management in SiteWorx

## Prerequisites

- You must have a reseller account with Nexcess.
- You must be the primary user on this account to add secondary user accounts.

## Adding secondary users

1. Log in to your SiteWorx account. 
    - If you do not know your password, click **Forgot your password** on the login page.
2. In the SiteWorx main menu, select **Administration > User Accounts**.![](https://docs.nexcess.com/wp-content/uploads/2026/06/1568149168960-1568149168960.png)
3. Click **Add SiteWorx User.**![](https://docs.nexcess.com/wp-content/uploads/2026/06/1568149183029-1568149183029.png)
4. Fill the **Nickname**, **Email**, **Password**, and **Confirm Password** fields. Select a **Language** and **Menu Style**. In the **User Permissions** section, select the check  box of each desired permission. Click **Save** when ready.

## Edit a secondary user’s settings

1. Log in to your SiteWorx account. 
    - If you do not know your password, click **Forgot your password** on the login page.
2. In the SiteWorx main menu, click **Administration > User Accounts**.![](https://docs.nexcess.com/wp-content/uploads/2026/06/1568149642128-1568149642128.png)
3. Next to the name of the account that you want to edit, click **Edit**.![](https://docs.nexcess.com/wp-content/uploads/2026/06/1568149659781-1568149659781.png)
4. Make the desired changes and click **Save**.

## Delete a secondary user

1. Log in to your SiteWorx account. 
    - If you do not know your password, click **Forgot your password** on the login page.
2. In the SiteWorx main menu, select **Administration > User Accounts**.
3. You may now either delete or deactivate the account: 
    - **If you want to delete the user**, in the row containing that user, click **Delete**, then click **Delete** again when prompted to confirm.
    - **If you want to deactivate the user**, in the row containing that user: 
        1. Select the check box in that user’s row.
        2. Select the check box next to the **With Selected** list.
        3. From that same list, select **Deactivate**, then click **Go**.
        4. Click **Deactivate** when prompted to confirm.