---
title: "How to configure DNS records in SiteWorx"
source: "https://docs.nexcess.com/sites-stores/control-panel/interworx/siteworx/website-management/dns-records/"
description: "Use SiteWorx to add, edit, and delete DNS records."
vertical: "Sites & Stores"
date: "2019-09-09"
last_modified: "2026-08-06"
---

# How to configure DNS records in SiteWorx

## **Prerequisites**

- Use this procedure only if your nameservers are DNSXXX-1.NEXCESS.NET and DNSXXX-2.NEXCESS.NET, or if your account uses a shared server environment, or your changes will have no effect.
- If you are unsure, identify your nameservers by [performing a WHOIS lookup on your domain](http://whois.sc/). If your domain uses NS1.NEXCESS.NET and NS2.NEXCESS.NET, use the procedure outlined in [How to configure DNS records in the Client Portal](https://docs.nexcess.com/sites-stores/domains-dns/configure-dns-records/).
- If your domain uses neither of the above, Nexcess does not manage your DNS. Contact the organization responsible for managing your DNS to make the necessary changes.
- This method only works for Nexcess clients using SiteWorx.

## **Adding CNAME records**

1. Log in to your SiteWorx account. 
    - If you do not know your password, click **Forgot your password** on the login page.
2. From the SiteWorx main menu, click **Hosting Features > Domains > DNS Records**.
3. Click **View Records** for the desired domain.
4. From the Add a new drop-down list, select **CNAME**, and click **Go.**
5. In the Add DNS ‘CNAME’ Record panel, enter the required information and click **Save**.

## **Creating and editing other records**

1. Log in to your SiteWorx account. 
    - If you do not know your password, click **Forgot your password** on the login page.
2. From the SiteWorx main menu, click **Hosting Features > Domains > DNS Records**.
3. Click **View Records** for the desired domain.
4. From here, you may create, edit, or delete records. 
    - To create a new record, from the **Add a new** drop-down list, select the appropriate type of record and click **Go**.
    - Depending on your type of record, the panel that now appears will vary. Enter all required information.
    - Click **Save** after filling all required fields or your changes will not take effect.
    - To delete or edit a record, choose the desired record from the provided list, click **Delete** or **Edit**, make the necessary changes, and confirm your changes.