---
title: "The Image Zoom Is Not Working"
source: "https://docs.nexcess.com/software/kadence/iconic/the-image-zoom-is-not-working/"
description: "Coming soon: Iconic WooThumbs is becoming part of Kadence Shop Kit. You may see both names used while we update the product, documentation, and customer experie…"
vertical: "Software"
area: "Iconic"
date: "2021-03-25"
last_modified: "2026-08-12"
---

# The Image Zoom Is Not Working

**Coming soon:** Iconic WooThumbs is becoming part of Kadence Shop Kit. You may see both names used while we update the product, documentation, and customer experience.

Sometimes you may notice the image zoom is not working when you hover over the image, even though you have it enabled in the settings. This is likely because the large image size is smaller than the image which is currently visible.

You can change this size in the WooThumbs settings **WooCommerce** > **WooThumbs** > **Display** > **Large Image Size**. Alternatively, you may need to upload larger images.

![WooThumbs image settings](https://docs.nexcess.com/wp-content/uploads/2026/07/WooThumbs-image-settings-1024x643-1.png)WooThumbs will never upscale an image; this prevents any blurry or pixelated images.