---
title: "How to Break the Internet: Lessons from the Support Desk"
source: "https://docs.nexcess.com/software/kadence/solid/academy/how-to-break-the-internet-lessons-from-the-support-desk/"
description: "https://vimeo.com/912723885 In this livestream, WordPress Support pro Chris Malone will use real life examples to explain the challenges involved providing exce…"
vertical: "Software"
area: "Academy"
date: "2024-01-03"
last_modified: "2024-01-03"
---

# How to Break the Internet: Lessons from the Support Desk

In this livestream, WordPress Support pro Chris Malone will use real life examples to explain the challenges involved providing exceptional customer support to clients. He will also briefly explore the potential of using AI in customer support. Attendees will gain knowledge and ideas to elevate their support strategies in the ever-evolving worlds of our clients.