---
title: "Installing Live Chat on your Website"
source: "https://docs.nexcess.com/software/kadence/solid/academy/installing-live-chat-on-your-website/"
description: "https://vimeo.com/19495754 Support chat can be a great way to connect with your customers and instantly answer questions. This 71-minute webinar will walk you t…"
vertical: "Software"
area: "Academy"
date: "2023-08-15"
last_modified: "2023-08-15"
---

# Installing Live Chat on your Website

Support chat can be a great way to connect with your customers and instantly answer questions. This 71-minute webinar will walk you through several different ways to add live customer support chat to your website.

This isn’t a chat room with multiple people talking at once, but a way to connect with individual people and have focused conversations. This is the same technology many major companies employ on their e-commerce sites—Dell users this to answer customer questions about purchasing computers. You can apply the same technology using some simple plugins, services and WordPress.

 Duration: **1 hour 12 minutes**  
- Example of Live Chat on Dell.com (2:35)
- Woopra (5:50)
- Zoho Chat (22:40)
- Live Support Chat System from CodeCanyon – note: this plugin is no longer available at CodeCanyon (30:35)
- Communicating with the Client (44:55)
- Using Feed My Inbox to get RSS feeds by Email (1:01:05)