---
title: "Lesson 4: Support & Community"
source: "https://docs.nexcess.com/software/learndash/academy/lesson-4-support-community/"
description: "Whether you’re troubleshooting a technical issue or looking for tips to improve your courses, LearnDash offers multiple support options to help you succeed. Sub…"
vertical: "Software"
area: "Academy"
topics: ["Community Events", "Get Help", "LearnDash 101", "Troubleshooting and Support"]
date: "2023-02-16"
last_modified: "2023-02-16"
---

# Lesson 4: Support & Community

Whether you’re troubleshooting a technical issue or looking for tips to improve your courses, LearnDash offers multiple support options to help you succeed.

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#### Submitting a Support Ticket

- Log in to your LearnDash account at **account.learndash.com**.
- Navigate to the **Support** tab and submit a **Support Ticket**.
- Provide as much detail as possible about your issue. 
    - Example: what steps you took, what error you’re seeing, and screenshots if available.
- The LearnDash support team will review and respond with an accurate and timely solution.

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#### Community Support on Facebook

- Join the official **[LearnDash Facebook Group](https://www.facebook.com/groups/learndashlms/)**
- This active community of course creators shares: 
    - Tips and tricks
    - Best practices
    - Strategies for building, launching, and selling LearnDash courses
- Ideal for general questions, peer-to-peer support, and inspiration.

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### When to Use Each Option

- **Support Ticket**: Best for technical issues that require help from the LearnDash team.
- **Facebook Group**: Great for general advice, ideas, and connecting with other course creators.

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### Why This Matters

With both dedicated support and a thriving community, you’re never alone when building with LearnDash. Whether you need expert troubleshooting or creative strategies, you’ll find the help you need to overcome challenges and grow your courses.

> **Tip:** Bookmark your LearnDash account login and join the Facebook group right away so you always know where to turn for help.

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