---
title: "How to Configure the Smart Banner in the LearnDash App"
source: "https://docs.nexcess.com/software/learndash/configure-smart-banner/"
description: "Introduction The Smart Banner feature prompts mobile visitors to download or open your LearnDash App directly from your website. When a visitor accesses your si…"
vertical: "Software"
area: "LearnDash"
date: "2025-09-22"
last_modified: "2026-07-02"
---

# How to Configure the Smart Banner in the LearnDash App

## **Introduction**

  
The **Smart Banner** feature prompts mobile visitors to download or open your LearnDash App directly from your website. When a visitor accesses your site on a mobile browser, they’ll see a banner with specific options. Either to download the app or open it if already installed.

This guide walks you through setting up the Smart Banner for iOS and Android platforms.

## **Retrieve Your App Store IDs**

### **Apple App ID**

1. Visit your app listing on the **Apple App Store** (e.g., https://apps.apple.com/…/id1558004735).
2. Copy the numeric **App ID** after id= (e.g., 1558004735).

### **Google Application ID**

1. Visit your app listing on the **Google Play Store** (e.g., https://play.google.com/store/apps/details?id=com.ball.ribbon).
2. Copy the value after id= (e.g., com.ball.ribbon).

Save both IDs for use in the configuration steps below.

## **Configure the Apple Smart Banner**

1. Go to **LearnDash App > Configure > iOS Settings**.

2. Scroll to **App Information**.
3. Paste your **Apple App ID** into the designated field.
4. Click **Save Changes**.

## **Configure the Android Smart Banner**

1. Go to **LearnDash App > Configure > Android Settings**.

![Screenshot of LearnDash App Configure Android settings menu](https://docs.nexcess.com/wp-content/uploads/2026/06/How-to-Configure-the-Smart-Banner-in-the-Learndash-App-_-1.png)2. Confirm your **Application ID** is listed under **App Configuration**.
3. Ensure the box **I have registered this Application ID in Google Developer Account** is checked.
4. Click **Save Changes**.

## **Enable the Smart Banner**

1. Go to **LearnDash App > Settings > Smart Banner**.

![Screenshot of Smart Banner Settings in LearnDash App Menu](https://docs.nexcess.com/wp-content/uploads/2026/06/How-to-Configure-the-Smart-Banner-in-the-Learndash-App-_-3.png)2. Check **Enable on iOS** and/or **Enable on Android**.
3. Click **Save Changes**.

## **Troubleshooting and FAQs**

**Q: Why can’t I see the Smart Banner settings?  
 A: Confirm your **Apple App ID** is saved and the **Application ID** checkbox is enabled in Android settings. Then reload the page.

**Q: Why isn’t the banner showing on iOS devices?  
 A: Smart Banners only work in **Safari** on iOS. Test on a physical device and clear any cache.

**Q: Why isn’t the banner appearing on Android?  
 A: Ensure you’re using **Chrome**, and that the **Application ID** is correct and the checkbox is enabled.