Articles in this category
Canceling a subscription
You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to the article…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and Account Details…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in the subscription…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the full amount…
Updating Payment Information
All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password you created when…
Updating Your Account Information
Have you locked yourself out of your account, forgotten which email you signed up with, or taken ownership of a website using our products…
What is This Charge on My Credit Card or PayPal account?
Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization signed up for…