Articles in this category
Can I Hire Your Team to Customize My Calendar?
Our support team doesn’t take on custom development, but we can point you to someone who does. For advanced customizations and third-p…
Can I Try the Plugins Before Buying Them?
While we do not offer trial licenses, we invite you to visit our demo page to explore the full potential of our premium plugins,…
Do You Provide Discounts if I Purchase Multiple Products?
The quick answer: Yes! The detailed answer is that we offer discounts on products we’ve bundled together, where you can save up to 25%…
Downgrading WordPress
Downgrading your WordPress site to a previous version can be necessary when encountering compatibility issues with themes or plugins after a…
How Can I Ask a Question Before Making a Purchase?
Curious about one of our products? We’d be happy to answer your questions before you buy. Send them to us through the form on…
How We Handle Bugs: Tracking and Resolving Issues Explained
When you report a problem and we confirm it’s a bug in one of our plugins, we write it up for our developers, link…
What Kind of Payments Do You Accept?
We accept all major credit cards, in addition to PayPal. If you choose to use PayPal, you may be prompted to log in to…
What Kind of Support Do You Provide for Paid Plugins?
We have a dedicated help desk where we provide support services for our premium plugins. Please note that it may be 24-48 hours before…
Who Should Buy the Subscription, the Client or the Developer?
Say that you’ve hired a developer to work on your website, and you’re wondering about who should buy the subscription. Should yo…
Why Am I Being Told My License Key is Out of Installs?
Upon entering a license key into its corresponding license key field in your WordPress site’s settings, you may be met with a notice t…