Articles in this category
Report Updated Server Passwords
Report any changes with your server's root password to avoid locking out our Support team from working on your server.
Resize a Cloud Server
After optimizing your site and boosting traffic, consider resizing your Cloud VPS or Cloud Dedicated Server to handle the growth effortlessl…
Resizing Services in the Nexcess Client Portal
Learn how to resize your Nexcess Cloud plan. This guide walks you through upgrading your Magento, WordPress, or WooCommerce plan in the Clie…
Restore Cloud Sites Databases or Content Backups
Recover your Cloud Sites data. Learn how to use Restore Points to revert your website files or database to a previous backup version.
Safe Harbor for Magento 1
Safe Harbor is a product to keep Magento 1 stores protected and safe after Magento 1 went End-of-Life (EOL). Safe Harbor will be available&h…
Sales Tax FAQ
Have questions about sales tax on your Liquid Web invoice? Our FAQ explains why we collect tax and how state and local laws affect…
Scheduling Tasks in your Liquid Web Account
Schedule server tasks conveniently from your Liquid Web account to avoid downtime. No need to stay up or seek assistance; manage changes whe…
Scope of Monitoring
This article explains what monitoring entails, differences by management level, and what you can expect from support.
Secure Shell (SSH) user setup, access, and FAQ for the Nexcess Cloud
Secure Shell (SSH) users on the Nexcess Cloud have a particular configuration that customers may not be used to. SSH user setup was done&hel…
Securing your Cloud VPN using IP Access Control Lists (ACLs)
Improve Cloud VPN security by enabling Two-Factor Authentication and setting ACLs. Add, edit, or remove IP addresses in the Users section of…
Server Dashboard
Manage your servers from one dashboard. View server details, monitor bandwidth, reboot, and access all your server information in the portal…
Server Monitoring Services
Monitor server load, memory, and traffic in your Liquid Web account with detailed graphs and customizable server monitoring services.