Articles in this category
SSL for Cloud Sites
Secure your Cloud Sites traffic. Guides for installing SSL certificates, using Let's Encrypt, generating CSRs, and forcing HTTPS connections…
Switching Two-Factor Authentication to a New Device
Got a new phone? Learn how to transfer your Two-Factor Authentication (2FA) settings to a new device, even if you have lost access to&hellip…
Third-party malware removal services
Learn more about third-party companies who specialize in helping site owners remove malware and deal with any after-effects caused by the si…
TLS Hardening
Go beyond basic SSL. TLS hardening strengthens your server's encryption by disabling weak protocols and ciphers to protect against modern at…
Troubleshooting bot access issues
Search bots blocked? Troubleshoot `robots.txt` issues & CSF IP blocks (ModSecurity). Guide: check perms, unblock IPs & whitelist trusted bot…
Troubleshooting in cPanel: FTP: Failed to Retrieve Directory Listing
Fix cPanel FTP timeout errors and "Failed to retrieve directory listing" by forcing active FTP or configuring passive ports in your server f…
Troubleshooting: RBLs and Email Delivery Problems (Rejected Email Messages)
Emails bouncing back? Learn how to fix rejected messages, check RBLs, and configure SPF, DKIM, and DMARC records to improve email deliverabi…
Troubleshooting: SSL Errors
Troubleshoot common SSL errors on your website. Learn how to fix mixed content warnings, expired certificates, self-signed errors, and misma…
Troubleshooting: Your Connection Is Not Private/Secure/Trusted
Seeing a privacy error for cPanel, WHM, or Plesk? Your server is likely using a self-signed SSL certificate, which browsers don't automatica…
Turning on SMTP Authentication
Configuring email on desktop or mobile can be complex due to various settings. This article focuses on resolving SMTP authentication issues.
Unblock site/block site with password protection for dev and staging environments
How do you restrict access to your development or staging website created for testing purposes? The answer is password protection — used as…
Unblock Your WHM Server’s IP Address
Your server firewall blocks malicious traffic based on rules but can sometimes affect legitimate access. If you're locked out, unblock your…