Articles in this category
General hosting support documentation
Documentation of Nexcess hosting support, what to expect, and included services. Learn why Nexcess leads the industry with 24/7 expert support.
How to use the Nexcess support ticketing system
Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories…
In-place CentOS 7 upgrades
CentOS 7 will move to EOL (end-of-life) status on June 30, 2024. Here’s what you need to know about our in-place operating system upgrade…
Managed application support documentation
Nexcess provides expert managed application support for WordPress, WooCommerce, Magento, and PHP, including security, updates, and conflict diagnosis.
Scope of Monitoring
This article explains what monitoring entails, differences by management level, and what you can expect from support.
Troubleshooting: Recover a Deleted Premium Business Email Mailbox
Premium Business Email allows you to restore a deleted mailbox within 14 days of deletion. This will restore the mailbox and all its information,…
Understanding and Managing Qmail on Your Server
This guide details Qmail, a modular mail server. Learn to manage mail queues, investigate spam, and troubleshoot common issues for Plesk and InterWorx email…