Category

Troubleshooting

Articles in this category
Troubleshooting: cPanel is Emailing Me, Is My Server Down?
Getting unexpected cPanel emails? Learn what root access, excessive resource usage, and system integrity alerts mean, and how to manage them safely.
6 min read
Troubleshooting: Deactivating All Plugins in phpMyAdmin for WordPress
Locked out of WordPress? Learn how to deactivate all plugins via phpMyAdmin. Edit your database directly to regain dashboard access and fix errors.
2 min read
Troubleshooting: I Can’t Find My Spam Folder
Can't find your spam folder? Learn how to recover SpamAssassin emails by subscribing to your spam folder in Horde, Roundcube, and SquirrelMail.
3 min read
Troubleshooting: Local Mail Routing
One of the many issues with mail routing, local mail routing and how to diagnose and fix.
3 min read
Troubleshooting: Maximum Number of FTP Clients Reached with Cloud Sites
To make sure your Cloud Site has the highest performance possible, a single FTP user can't have more than 10 FTP client connections. When…
1 min read
Troubleshooting: Recover a Deleted Premium Business Email Mailbox
Premium Business Email allows you to restore a deleted mailbox within 14 days of deletion. This will restore the mailbox and all its information,…
1 min read
Troubleshooting: Your Connection Is Not Private/Secure/Trusted
Seeing a privacy error for cPanel, WHM, or Plesk? Your server is likely using a self-signed SSL certificate, which browsers don't automatically trust.
3 min read
Understanding and Managing Qmail on Your Server
This guide details Qmail, a modular mail server. Learn to manage mail queues, investigate spam, and troubleshoot common issues for Plesk and InterWorx email…
11 min read
Understanding IOwait
Learn what IOwait is, why it slows servers, and how to identify the processes causing it using iostat, block_dump, and iotop tools.
3 min read
Understanding lsof
lsof lists open files, network connections, and processes. Essential for troubleshooting ports, finding resource hogs, and monitoring activity.
10 min read
Using Custom Error Pages
Error pages are a part of any website. No matter what, website visitors will sometimes encounter error pages. If you use custom error pages,…
4 min read
Using mod_qos and mod_reqtimeout to mitigate Slowloris attacks
Protect your Apache server from Slowloris attacks. Learn how to install and configure mod_qos, set up connection limits, and integrate with CSF.
4 min read