Resource Topic: Account Management
How to renew your SSL certificate
With Nexcess website hosting, learn how we help our clients renew their SSL certificates.
What are the php.ini default values set for Nexcess customers?
View the default php.ini values for Nexcess managed hosting. Learn why high PHP limits for memory and uploads usually eliminate the need for a…
How to create and modify email accounts in Nexcess Cloud
How to create email addresses, reset email passwords, and create aliases for your Nexcess Cloud account.
How to cancel a SSL certificate
This guide shows you how to cancel or delete an SSL certificate for your hosting service directly within the Nexcess Client Portal (sites-portal.liquidweb.com).
How to Report Abuse
See spam, phishing, or other violations? Learn how to easily report abuse to Liquid Web and help keep our network safe. Use our online…
Recovering a Forgotten Nexcess Password or Username
Forgot your Nexcess password? Learn how to reset or recover your password quickly via the sites-portal.liquidweb.com portal.
How to Pay an Invoice with PayPal
Learn how to add PayPal as a payment method in your My Nexcess portal. This guide then shows how to use it to pay…
How to Pay an Invoice with a Credit Card
Learn how to pay a Nexcess invoice with a credit card. See how to add a card for auto-pay or make a single payment.
How to switch Client Portal accounts
Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.
Value Added Tax (VAT)
Learn how to add your VAT number in your Liquid Web account to become tax-exempt. Find step-by-step instructions and correct formatting for your country.