Articles in this category
Troubleshoot: Saved Images Disappear After Saving
Coming soon: Iconic Product Configurator is becoming part of Kadence Shop Kit. You may see both names used while we update the product, docu…
Troubleshooting Basics
LearnDash is designed to be user-friendly and flexible for a wide range of learning environments. However, there may be times when course cr…
Troubleshooting Common MCP Errors
Overview When using the Model Context Protocol (MCP) with LearnDash, it’s possible to run into errors—especially during first-time set…
Troubleshooting the “Updating page failed. You’re probably offline.” Error
This article helps when a person sees the message, “Updating page failed. You’re probably offline.“ This message often shows up…
Trusted Login
The Trusted Login feature allows you to provide easy, quick, and secure Access to your site for the LearnDash Support Team. You no longer&he…
Turn Off Uppercase Main Navigation Ascend Premium
Navigate to Theme Options> Menu Settings, and under “Primary Menu Options, find “Text Transform” to “none.”…
Turn Off Uppercase Page Title Ascend
Navigate to Theme Options> Default Title Settings, and set “Enable Text Transform “uppercase” for page title.” to…
Two Product Columns in Mobile
To force your products into two columns in your archive pages on mobile rather than one column, add this to your custom css box…
Two Sets Of Images Upon Activation
Coming soon: Iconic WooThumbs is becoming part of Kadence Shop Kit. You may see both names used while we update the product, documentation,…
Two sets of images upon activation
Coming soon: Iconic WooThumbs is becoming part of Kadence Shop Kit. You may see both names used while we update the product, documentation,…
Unable to Make Changes
If you are unable to make changes to the backend of your site or you notice that you can no longer upload images or…
Understand How the Unified License Key Works
This guide provides a brief overview of the Unified License Key in your customer portal, what it covers, and how renewals and new purchases&…