Articles in this category
“Missing Payment ID” Error During Registration
A “Missing Payment ID” error during registration is usually an indicator of a JavaScript error. JavaScript errors are usually the result of a conflict…
Account Support for The Events Calendar on WordPress.com
Before continuing, please make sure that you have visited theeventscalendar.com/support/ before contacting support, as it contains an assortment of links to guides, customizations, and…
Browser Support
All our plugins should work with the latest versions of Chrome, Safari, Firefox, and Opera, along with Microsoft’s Edge. Our plugins use HTML5, CSS3,…
Common Installation Issues
Are you having trouble installing one of our plugins? Don’t worry, we can help! We’re going to take a look at some common problems that pop…
Conflict Testing With the Health Check Plugin
Doing a conflict test on your live site may not always be possible since it will effect how the live site looks for users.…
Emails Not Being Sent
Restrict Content Pro emails members and/or admins when certain events occur (like a new registration). If you’re not receiving emails, try working through these…
Enable Debug Mode To Help With Troubleshooting
Debug Mode is a new option in version 2.9 to help with troubleshooting. It can be enabled in Restrict > Settings > Misc. When enabled,…
Fatal Error – Stripe needs the Multibyte String PHP extension
This error happens when your hosting account does not have the “Multibyte String” extension for PHP enabled. To resolve this issue, contact your hosting account and…
Fixing an Empty Events Calendar After Switching Hosts
This issue often arises after migrating a website to a new host, which can result in missing database tables or problems with the API…
Fixing Events That Show the Date January 1, 1970
If you’re seeing your event dates appear as January 1, 1970, you’re not alone, and you’re definitely not doing anything wrong. This is a…
Fixing HTTP 404 Errors
If you’re seeing 404 errors related to The Events Calendar, the right solution depends on what kind of 404 you’re dealing with. This article…
Fixing Missing Events on the Calendar
Using The Events Calendar plugin in WordPress is usually straightforward. You create events, they show up in calendar views or list views. But sometimes,…