Category

Troubleshooting

Articles in this category
Free Members Can View Premium Content
If your free members are improperly able to access content that you have restricted to paid subscribers, this is usually caused by an improper…
1 min read
How to Capture JavaScript Errors Using Your Browser’s Developer Tools
When you’re troubleshooting an issue on calendar views or single pages, one of the most important diagnostic tools is your browser’s JavaScript Console. This…
3 min read
How to Enable Debugging in WordPress
Enabling debugging in WordPress is a great troubleshooting step to help you see what’s going on with your website. This is best done on…
4 min read
How to find and share slow database queries in WordPress
When your WordPress site feels slow, it’s often challenging to know why it’s happening. When experiencing performance issues with plugins or themes, such as…
5 min read
How to Fix Common WordPress Database Connection Errors
If you’ve encountered the “Error Establishing a Database Connection” message on your WordPress site, don’t panic. This error occurs when WordPress is unable to…
4 min read
How to Fix the WordPress White Screen of Death (WSOD)
The White Screen of Death (WSOD) is a common WordPress issue where your website displays a blank white screen instead of loading properly. This can be…
4 min read
How to Set Up a Staging Site for your WordPress Website with WP Staging Plugin
You can easily set up a staging site for your WordPress website using the WP STAGING WordPress Backup Plugin. 💡Important Notice: Before creating a…
2 min read
How We Handle Bugs: Tracking and Resolving Issues Explained
Have you ever wondered what happens when you write in with a possible bug report and we have confirmed it’s an issue? In this…
3 min read
Import CSV – How to fix date discrepancies
Frequently, people have various problems when importing Member lists into RCP. Either the dates end up incorrect in the record or they can’t even…
1 min read
Manual Payment Creation Failed
When creating a manual payment, you must supply a unique Transaction ID. If you do not enter one, or if you enter the one…
1 min read
Manually Install Free Restrict Content Plugins/Addons from WordPress
If you find that you are not able to update your free WordPress.org hosted plugin with the standard WordPress update features, this guide will…
2 min read
Members Remain Pending
Jump to gateway: PayPal Stripe 2Checkout After completing the registration process, members are typically marked as Active automatically. If your members are not being…
4 min read