Articles in this category
Password Reset Links Aren’t Working
Summary Some web hosts aggressively cache sites for performance reasons, and while this is a good thing, it can sometimes cause problems with things…
PayPal Error 10220 – SoftDescriptor
Error Code: 10220 – The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity The above error message can occur when setting up recurring subscriptions…
PHP Version 5.3 or Later Required Message
Restrict Content Pro requires PHP version 5.3 or later. If your site’s version of PHP is below 5.3, you will receive a notice on…
Plugin Installed but Features Are Missing
If you’ve installed one of our premium plugins but some features are missing or not working as expected, then this is often a quick…
Priority support through the TEC Help Hub
Working on your site and need some help? You can chat with our AI chatbot or get connected to a live human from our…
Registration Form Hangs
If your registration form doesn’t fully load or gets “stuck”, this is usually due to an issue with another plugin or your theme. To…
Resolved: “Managed By Host” Error Prevents Plugin Update
When trying to update your The Events Calendar plugins to their latest versions, you may see the error “Managed by Host,” which prevents you…
Resolved: Your license validation request is missing a valid domain
Are you getting this error message when visiting the Licenses page under Events → Settings → Licenses? When visiting the Licenses page or when…
Resolving the “Allowed memory size exhausted” notice in WordPress
This message means that the memory allocated to your website is not enough to run your WordPress site with your chosen theme and all…
Share site access with support through TrustedLogin
What is TrustedLogin? TrustedLogin is a secure mechanism that allows you to temporarily grant support access to your site without having to share usernames…
Solved: Key Validation Server is not Available
On occasion, when you enter your license key under the Events > Settings > Licenses tab for one of our plugins, you might get…
Solving the “Discovered – currently not indexed” Notice on Google Search Console with The Events Calendar
When creating your events with The Events Calendar and Events Calendar Pro, you’ll likely want those events to appear when users search for you…