Category

Troubleshooting

Articles in this category
Manual Payment Creation Failed
Coming soon: Restrict Content Pro is becoming Kadence Memberships. You may see both names used while we update the product, documentation, a…
1 min read
Manually Install Free Restrict Content Plugins/Addons from WordPress
If you find that you are not able to update your free WordPress.org hosted plugin with the standard WordPress update features, this guide wi…
2 min read
Members Remain Pending
Coming soon: Restrict Content Pro is becoming Kadence Memberships. You may see both names used while we update the product, documentation, a…
4 min read
Password Reset Links Aren’t Working
Coming soon: Restrict Content Pro is becoming Kadence Memberships. You may see both names used while we update the product, documentation, a…
3 min read
PayPal Error 10220 – SoftDescriptor
Coming soon: Restrict Content Pro is becoming Kadence Memberships. You may see both names used while we update the product, documentation, a…
1 min read
PHP Version 5.3 or Later Required Message
Coming soon: Restrict Content Pro is becoming Kadence Memberships. You may see both names used while we update the product, documentation, a…
1 min read
Plugin Installed but Features Are Missing
If you’ve installed one of our premium plugins but some features are missing or not working as expected, then this is often a quick&he…
2 min read
Priority support through the TEC Help Hub
Working on your site and need some help? You can chat with our AI chatbot or get connected to a live human from our…
2 min read
Registration Form Hangs
Coming soon: Restrict Content Pro is becoming Kadence Memberships. You may see both names used while we update the product, documentation, a…
2 min read
Resolved: “Managed By Host” Error Prevents Plugin Update
When trying to update your The Events Calendar plugins to their latest versions, you may see the error “Managed by Host,” which…
2 min read
Resolved: Your license validation request is missing a valid domain
Are you getting this error message when visiting the Licenses page under Events → Settings → Licenses? When visiting the Licenses page or wh…
2 min read
Resolving the “Allowed memory size exhausted” notice in WordPress
This message means that the memory allocated to your website is not enough to run your WordPress site with your chosen theme and all…
3 min read