Articles in this category
Share site access with support through TrustedLogin
What is TrustedLogin? TrustedLogin is a secure mechanism that allows you to temporarily grant support access to your site without having to…
Solved: Key Validation Server is not Available
On occasion, when you enter your license key under the Events > Settings > Licenses tab for one of our plugins, you might get…
Solving the “Discovered – currently not indexed” Notice on Google Search Console with The Events Calendar
When creating your events with The Events Calendar and Events Calendar Pro, you’ll likely want those events to appear when users searc…
System Requirements
Each of our plugins has its own system requirements but in general, this is what they expect: WordPress.org has some great info about the&he…
The Image Swap Effect Is Not Working
Coming soon: Iconic Image Swap is becoming part of Kadence Shop Kit. You may see both names used while we update the product, documentation,…
Troubleshoot with WordPress admin-ajax.php Requests and Responses
admin-ajax.php is a core WordPress file located in the wp-admin directory. It acts as a central endpoint for all AJAX requests coming from y…
Troubleshooting 502 and 503 Errors with The Events Calendar
502 Bad Gateway Errors A “502 Bad Gateway” (or sometimes “502 Proxy Error”) is an HTTP status code indicating that a server functioning as&h…
Troubleshooting Assigned Seating for Event Tickets
Should you encounter any issues while using Seating add-on, here are some troubleshooting tips that should help you resolve the problem. If…
Troubleshooting Community Events
“There was a problem saving your Event, please try again.” Error You may receive reports from users that they encounter the foll…
Troubleshooting CORS and Mixed Content Errors with The Events Calendar
Mixed Content or HTTPS Issues If your website is showing a “Not Secure” warning or your events page isn’t loading styles or scripts co…
Troubleshooting Event Imports
Importing events with Event Aggregator is usually painless — but when something goes wrong, the failure mode matters. This article covers th…
Troubleshooting Event Tickets
This article covers the most common issues with Event Tickets and RSVPs not displaying or behaving as expected, as well as explanations for…