Articles in this category
System Requirements
Each of our plugins has its own system requirements but in general, this is what they expect: WordPress.org has some great info about the…
The Image Swap Effect Is Not Working
So you’ve set up Image Swap for WooCommerce, but nothing has changed on your product shop or category pages? That’s OK – some themes…
Troubleshoot with WordPress admin-ajax.php Requests and Responses
admin-ajax.php is a core WordPress file located in the wp-admin directory. It acts as a central endpoint for all AJAX requests coming from your…
Troubleshooting 502 and 503 Errors with The Events Calendar
502 Bad Gateway Errors A “502 Bad Gateway” (or sometimes “502 Proxy Error”) is an HTTP status code indicating that a server functioning as…
Troubleshooting Assigned Seating for Event Tickets
Should you encounter any issues while using Seating add-on, here are some troubleshooting tips that should help you resolve the problem. If you are…
Troubleshooting Community Events
“There was a problem saving your Event, please try again.” Error You may receive reports from users that they encounter the following error upon…
Troubleshooting CORS and Mixed Content Errors with The Events Calendar
Mixed Content or HTTPS Issues If your website is showing a “Not Secure” warning or your events page isn’t loading styles or scripts correctly…
Troubleshooting Event Imports
Importing events with Event Aggregator is usually painless — but when something goes wrong, the failure mode matters. This article covers the most common…
Troubleshooting Event Tickets
This article covers the most common issues with Event Tickets and RSVPs not displaying or behaving as expected, as well as explanations for specific…
Troubleshooting Event Tickets with WooCommerce
Fixing Misaligned Columns on the WooCommerce Edit Order Screen Have you noticed that the columns on your WooCommerce order details page are misaligned after…
Troubleshooting Eventbrite Tickets
“Eventbrite token is not valid” error message Users may occasionally experience the message error “invalid Eventbrite token” when we are importing events and tickets…
Troubleshooting Events Shortcodes
Shortcodes are a handy way to display your calendar on different pages of your site. However, after plugin updates or changes to your website,…