Articles in this category
Troubleshooting Event Tickets with WooCommerce
Fixing Misaligned Columns on the WooCommerce Edit Order Screen Have you noticed that the columns on your WooCommerce order details page are…
Troubleshooting Eventbrite Tickets
“Eventbrite token is not valid” error message Users may occasionally experience the message error “invalid Eventbrite toke…
Troubleshooting Events Shortcodes
Shortcodes are a handy way to display your calendar on different pages of your site. However, after plugin updates or changes to your websit…
Troubleshooting Events Template Overrides
This article covers two closely related problems: template overrides that aren’t taking effect, and display or layout issues that appe…
Troubleshooting Google Maps
Is your website unable to load Google Maps or do you see events located in the ocean off the coast of Africa? These are…
Troubleshooting Payments and Checkout with Tickets Commerce
Tickets Commerce is relatively easy to set up, but sometimes there are snafus along the way. Let’s go over some of the most common&hel…
Troubleshooting PDF Tickets and Ticket QR Codes
This article includes explanations and solutions for some of the more common issues encountered with PDF tickets and generating Ticket QR co…
Troubleshooting Permalinks and Slugs
WordPress has a flexible system of URL slugs, permalinks, custom post types (CPTs), and taxonomies. The Events Calendar (TEC) builds on top…
Troubleshooting Promoter
Connection Issues Promoter needs to be properly and securely connected to your WordPress site at all times in order to work correctly. On yo…
Troubleshooting Subscribe and Export on The Events Calendar
Our plugins provide a handy feature that enables you and your users to subscribe to the calendar with popular services, keeping everyone inf…
Troubleshooting the Event Tickets Plus App
This article addresses possible issues with checking attendees in via QR code and/or the Event Tickets Plus App. Common Issues App Error Mes…
Troubleshooting the Events Admin
Compressed Event Columns in the Event Admin List We frequently receive inquiries from customers regarding events displaying strangely in the…