Liquid Web Portal

The Liquid Web Account Portal is the central location for managing your services, billing, support, and account details. Use the portal to manage your servers, access invoices, create new users, and contact the support team.

Liquid Web Portal Articles

108 results

The following articles provide step-by-step instructions for using the features of portal.liquidweb.com.

Editing Your DNS Hosts File

Use your computer’s hosts file to test a site on a new server before updating the DNS. This ensures everything works correctly before going live.
Read more: Editing Your DNS Hosts File
Enable Two-Factor Authentication in the Liquid Web Portal

Protect your Liquid Web account. Learn how to easily enable Two-Factor Authentication (2FA) with Google Authenticator or Duo Mobile.
Read more: Enable Two-Factor Authentication in the Liquid Web Portal
Enabling Two-factor Authentication (2FA) for CloudVPN

Enable two-factor authentication (2FA) for CloudVPN by logging into the Liquid Web Portal, navigating to users, enabling 2FA for a VPN user, and verifying the setup.
Read more: Enabling Two-factor Authentication (2FA) for CloudVPN
Enterprise server cluster support documentation

Review the full documentation related to Nexcess enterprise server cluster support covering the technical specifications, features, services, and architecture.
Read more: Enterprise server cluster support documentation
Exploring Your My Liquid Web Account

‘My Liquid Web’ is your central portal for server and service management. Easily check statuses, monitor, order, and seek assistance from one convenient site.
Read more: Exploring Your My Liquid Web Account
Feedback, Feature Requests, and Suggestions

Your feedback helps us improve. Learn how to easily share feature requests, suggestions, and other ideas directly with the Liquid Web team.
Read more: Feedback, Feature Requests, and Suggestions
Finding Your Server IP Address

Each server has a unique IP address, often the same as your website’s. Used for control panel access, maintenance, and troubleshooting like monitoring email reputation and logging in via SSH/RDP. Find it in your Liquid Web account, cPanel, or Plesk.
Read more: Finding Your Server IP Address
Finding your server password

Easily retrieve your lost server password via Liquid Web’s portal under Servers > Password and Username.
Read more: Finding your server password