Support Center Articles
14 results
This collection of articles is your gateway to the Liquid Web support team.
-
Create a Support Case
Read more: Create a Support CaseNeed help? Submit a support case in the Liquid Web Client Portal. Follow our step-by-step guide to report issues and get 24/7 technical assistance.
-
Enterprise server cluster support documentation
Read more: Enterprise server cluster support documentationReview the full documentation related to Nexcess enterprise server cluster support covering the technical specifications, features, services, and architecture.
-
General hosting support documentation
Read more: General hosting support documentationDocumentation of Nexcess hosting support, what to expect, and included services. Learn why Nexcess leads the industry with 24/7 expert support.
-
How to find a development partner
Read more: How to find a development partnerLearn how to find a development partner for your web presence that you host with Nexcess, based on your budget and needs. Our website features a list of development partners for various platforms.
-
Managed application support documentation
Read more: Managed application support documentationNexcess provides expert managed application support for WordPress, WooCommerce, Magento, and PHP, including security, updates, and conflict diagnosis.
-
Open a Support Chat
Read more: Open a Support ChatNeed 24/7 technical help? Learn how to start a support chat from your My Liquid Web account to get real-time assistance from our technicians.
-
Scope of Monitoring
Read more: Scope of MonitoringThis article explains what monitoring entails, differences by management level, and what you can expect from support.
-
Scope of Support – Cloud Sites
Read more: Scope of Support – Cloud SitesLearn about the support services we provide to Cloud Sites customers and which requests are out of scope.