Account

View Hosting Service Status

Overview

You can read about our SLA’s and service goals in our Policies. But sometimes, problems happen. Don’t fear! You can check the status of all our services online. Checking the status will help you troubleshoot to determine if a service is really down or if another issue is preventing you from reaching your sites and servers.

Features

Find our status page by navigating to https://status.nexcess.com/ in your browser.

Looking for Cloud Sites status? Visit https://status.websitesettings.com/ to find Cloud Sites specific status changes.

On our status pages, you will find:

  • Immediate issues causing downtime, posted at the top of the page, along with a Subscribe button for updates.
  • An historical downtime tracker.
  • Status information on our Client Portals, datacenters, Support services, the health of the overall network, and all of our product categories including:
    • Liquid Web API
    • DNS
    • Cloud Dedicated and VPS Hosting
    • Interworx, WHM / cPanel, or Plesk control panels
    • VMWare
    • Premium Business Email
    • Load Balancers
  • Information on past events listed at the bottom of the page.