Category

Client Portal

Articles in this category
Using SSH to Backup Files
Backups can be set up via cPanel, WHM, or Liquid Web account for entire server. For specific files, use CLI via SSH, but be…
3 min read
Using the Project Dashboard
Managing your servers, domains, and services has never been easier thanks to the Projects Dashboard in your Liquid Web account. Organize all…
2 min read
Using Third-Party Plugins and Themes on Your StellarSites Website
Your StellarSite is built for flexibility and freedom—without the stress. It comes fully loaded with premium tools, secure hosting, and a st…
3 min read
Value Added Tax (VAT)
Understand how Value-Added Tax (VAT) applies to your Nexcess hosting bill. Learn how to add your VAT ID in the Client Portal for tax…
4 min read
View and Respond to Support Cases
View and respond to your active cases (formally tickets) via portal.nexcess.com.
1 min read
View Hosting Service Status
Troubleshoot server issues by checking the Liquid Web status page. Confirm if a service is down or if it's another problem.
1 min read
View Your Billing Information
Learn how to easily view your Nexcess billing info. Find your account balance, download invoices, manage payment methods, and check autopay…
3 min read
Viewing AWStats for Managed WordPress & WooCommerce
Learn how to access and view your website's AWStats analytics directly from the Nexcess Client Portal for your WordPress or WooCommerce host…
3 min read
Viewing Error and Access Logs in the Client Portal
Need to troubleshoot your website? This guide shows you how to find, download, and read server access and error logs in the Nexcess Client&h…
4 min read
Viewing Website Statistics in cPanel
Discover how to monitor your website statistics in cPanel. Learn to track visitors, bandwidth usage, and site errors using AWStats and Webal…
4 min read
VMware Private Cloud Product Manual
Access the Nexcess VMware Private Cloud product manual. Learn how to configure, manage, and scale your enterprise virtual hosting infrastruc…
6 min read
Website comparison tool — using our Visual Comparison feature
Before implementing any WordPress plugin changes, use a smart website comparison tool to visually show you how the future website will appea…
7 min read