Articles in this category
Open a Support Chat
Need 24/7 technical help? Learn how to start a support chat from your My Liquid Web account to get real-time assistance from our technicians…
Overview of your StellarSites Account Dashboard
Your StellarSites account area is your central hub for managing everything related to your hosting and WordPress sites.
Password Help
Find guidance on managing passwords for your Liquid Web systems.
Past Due Invoice
A red alert on your Liquid Web account signals a past-due bill. Pay promptly to avoid service interruptions.
Recovering a Forgotten Password or Username
Forgot your Liquid Web password? Learn how to reset your password or recover a lost username quickly via the portal.nexcess.com portal.
Report Updated Server Passwords
Report any changes with your server's root password to avoid locking out our Support team from working on your server.
Resize a Cloud Server
After optimizing your site and boosting traffic, consider resizing your Cloud VPS or Cloud Dedicated Server to handle the growth effortlessl…
Sales Tax FAQ
Have questions about sales tax on your Liquid Web invoice? Our FAQ explains why we collect tax and how state and local laws affect…
Scheduling Tasks in your Liquid Web Account
Schedule server tasks conveniently from your Liquid Web account to avoid downtime. No need to stay up or seek assistance; manage changes whe…
Server Dashboard
Manage your servers from one dashboard. View server details, monitor bandwidth, reboot, and access all your server information in the portal…
Server Settings
Manage server settings, add-ons, and monitoring from the Settings tab.
Services and Notifications Included with Your StellarSites Plan
Introduction Welcome to StellarSites! This guide explains the services included in your StellarSites plan and the email notifications you ma…