Articles in this category
How to view bandwidth usage
How to view your bandwidth usage with either the Nexcess Client Portal or SiteWorx, and the advantages and disadvantages of each method.
How to view your Nexcess account billing invoices
Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal —…
How to view your Nexcess account ID number and account PIN number
For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be don…
Make a One-Time Payment
Learn how to make a one-time payment on your account without changing the payment method you have on file.
Nexcess CDN Overage Billing
Nexcess charges monthly overage billing for the Nexcess CDN for any usage above the monthly free tier limit of 250 GB.
Past Due Invoice
A red alert on your Nexcess account signals a past-due bill. Pay promptly to avoid service interruptions.
Resizing Services in the Nexcess Client Portal
Learn how to resize your Nexcess Cloud plan. This guide walks you through upgrading your Magento, WordPress, or WooCommerce plan in the Clie…
Sales Tax FAQ
Have questions about sales tax on your Nexcess invoice? Our FAQ explains why we collect tax and how state and local laws affect your…
Sites & Stores Billing
Access billing for your Managed Applications. Learn how to get to your main account to view invoices, update payment methods, and manage you…
Sites & Stores Value Added Tax (VAT)
If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you&helli…
Update Your Tax Information
Learn how to update your tax information in the Nexcess Client Portal. Easily add your VAT number, Tax ID, or exemption status for accurate&…
Value Added Tax (VAT)
Understand how Value-Added Tax (VAT) applies to your Nexcess hosting bill. Learn how to add your VAT ID in the Client Portal for tax…