Articles in this category
How to view your Nexcess account ID number and account PIN number
For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be don…
Liquid Web Billing
Easily manage your hosting finances. View invoices, update payment methods, and understand charges with your Liquid Web billing portal.
Liquid Web Portal
Your central hub for managing services, billing, and support. Get guides to master your Liquid Web account portal and take control of your h…
Make a One-Time Payment
Learn how to make a one-time payment on your account without changing the payment method you have on file.
Nexcess CDN Overage Billing
Nexcess charges monthly overage billing for the Nexcess CDN for any usage above the monthly free tier limit of 250 GB.
Past Due Invoice
A red alert on your Liquid Web account signals a past-due bill. Pay promptly to avoid service interruptions.
Resizing Services in the Nexcess Client Portal
Learn how to resize your Nexcess Cloud plan. This guide walks you through upgrading your Magento, WordPress, or WooCommerce plan in the Clie…
Sales Tax FAQ
Have questions about sales tax on your Liquid Web invoice? Our FAQ explains why we collect tax and how state and local laws affect…
Sites & Stores Billing
Access billing for your Managed Applications. Learn how to get to your main account to view invoices, update payment methods, and manage you…
Update Your Tax Information
This guide shows you how to update your business tax information, add your Employer Identification Number (EIN), and claim tax-exempt status…
Value Added Tax (VAT)
Learn how to add your VAT number in your Liquid Web account to become tax-exempt. Find step-by-step instructions and correct formatting for…
Value Added Tax (VAT) Information & FAQ
If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you&helli…