Software

The Events Calendar

Guides for The Events Calendar, Event Tickets, and the rest of the events suite, from publishing your first calendar to selling tickets and managing RSVPs.

Getting started

What is This Charge on My Credit Card or PayPal account?

Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization sig…

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Troubleshooting50

Troubleshooting Permalinks and Slugs Troubleshooting PDF Tickets and Ticket QR Codes Fixing Missing Events on the Calendar Troubleshooting Event Tickets with WooCommerce

Installation & License Keys11

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Accessing and Installing Older Plugin Versions Why Am I Being Told My License Key is Out of Installs?

Customizing the PDF Ticket File Name Troubleshooting PDF Tickets and Ticket QR Codes Customizing PDF Ticket Content & Styles Using Digital Wallets and PDF Tickets

Renewing & Upgrading2

What Happens if I Cancel My Promoter Subscription?Renewing a License or Subscription

How to Refund Ticket Purchases Configuring Community Events and Tickets

Attendee Registration3

Customizing the Event Attendee List Customizing Attendee Registration Using Attendee Registration Forms with Event Tickets

Understanding Link Tracking in Promoter Emails Troubleshooting Promoter Creating Promoter Shortcuts and Campaigns Verifying and Changing Your Send-From Email Address in Promoter

Purchase & Installation26

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus

Plugin Updates8

Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus Creating Site Backups Testing Updates in a Staging Environment

Using The Events Calendar on WordPress Multisite Embedding Tickets and Products with WooCommerce Shortcodes Using Purchase Rules for Event Tickets Site Health and Uptime Monitoring for The Events Calendar

Community Events12

Troubleshooting Community Events Let Users Submit and Manage Events with Community Events Community Events Template Files Sales Tax and Marketplace Facilitator Laws for Community Events

Using Square Point of Sale for In-Person Ticket Sales

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