Software

The Events Calendar

Guides for The Events Calendar, Event Tickets, and the rest of the events suite, from publishing your first calendar to selling tickets and managing RSVPs.

Getting started

What is This Charge on My Credit Card or PayPal account?

Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization sig…

Browse by category

Making Purchases4

Do You Provide Discounts if I Purchase Multiple Products?Do You Provide Discounts if I Purchase Multiple Products?What Kind of Payments Do You Accept?Who Should Buy the Subscription, the Client or the Developer?

Installation & License Keys11

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Accessing and Installing Older Plugin Versions Why Am I Being Told My License Key is Out of Installs?

Advanced Topics9

Google Maps Handbook Troubleshooting The Events Calendar Plugins All About The Events Calendar 6.0 Customizing The Events Calendar

Customizing the Event Tickets Plus App Customizing Day View Customizing WooCommerce Tickets Checkout Customizing Venues and Organizers

How to Refund Ticket Purchases

Best Practices10

Site Health and Uptime Monitoring for The Events Calendar SEO and Search Engine Indexing in The Events Calendar Accessibility and ADA/WCAG Compliance in The Events Calendar Handling Data Privacy for Events and Tickets

Accounts & Billing1

What is This Charge on My Credit Card or PayPal account?

Getting Started10

Getting started with Seating Elementor Compatibility Handbook Getting Started with Event Schedule Manager Getting Started with Event Automator

Purchase & Installation27

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus

Plugin Updates8

Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus Creating Site Backups Testing Updates in a Staging Environment

Customizing the Assigned Seat Selection Modal Customizing Tickets Commerce Purchases Customizing List View Customizing Event Tickets

Tickets Commerce14

Using Purchase Rules for Event Tickets Customizing Tickets Commerce Purchases Using Square Point of Sale for In-Person Ticket Sales Creating Coupons for Event Tickets

Popular topics

Get help

24/7 expert support

Reach the Nexcess team any time by ticket or live chat.

Check current uptime and maintenance windows.

Guides, release notes, and best practices.

Contact support