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You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
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All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
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PHP52
Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
Read more about PHP The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid LicenseCommon WordPress Plugin Installation Errors and How to Fix ThemTroubleshooting: Our Premium plugins not automatically activated after an updateFixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus
Read more about Purchase & Installation Understanding Provisional Event IDs in The Events CalendarUsing WP-CLI with The Events CalendarUsing The Events Calendar REST APIAdding a Custom Event Status
Read more about Developer Promoter10
Understanding Link Tracking in Promoter EmailsTroubleshooting PromoterCreating Promoter Shortcuts and CampaignsVerifying and Changing Your Send-From Email Address in Promoter
Read more about Promoter Settings15
Customizing WooCommerce SettingsConfiguring Event ImportsConfiguring Event Tickets EmailsConfiguring Event Tickets Settings
Read more about Settings Troubleshooting Permalinks and SlugsTroubleshooting PDF Tickets and Ticket QR CodesFixing Missing Events on the CalendarTroubleshooting Event Tickets with WooCommerce
Read more about Troubleshooting Popular topics