Software

The Events Calendar

Guides for The Events Calendar, Event Tickets, and the rest of the events suite, from publishing your first calendar to selling tickets and managing RSVPs.

Getting started

What is This Charge on My Credit Card or PayPal account?

Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization sig…

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Tickets Commerce14

Using Purchase Rules for Event Tickets Customizing Tickets Commerce Purchases Using Square Point of Sale for In-Person Ticket Sales Creating Coupons for Event Tickets

Customizing the PDF Ticket File Name Troubleshooting PDF Tickets and Ticket QR Codes Customizing PDF Ticket Content & Styles Using Digital Wallets and PDF Tickets

Customizing the Assigned Seat Selection Modal Customizing Tickets Commerce Purchases Customizing List View Customizing Event Tickets

Installation & License Keys11

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Accessing and Installing Older Plugin Versions Why Am I Being Told My License Key is Out of Installs?

Troubleshooting50

Troubleshooting Permalinks and Slugs Troubleshooting PDF Tickets and Ticket QR Codes Fixing Missing Events on the Calendar Troubleshooting Event Tickets with WooCommerce

Accounts & Billing1

What is This Charge on My Credit Card or PayPal account?

Best Practices10

Site Health and Uptime Monitoring for The Events Calendar SEO and Search Engine Indexing in The Events Calendar Accessibility and ADA/WCAG Compliance in The Events Calendar Handling Data Privacy for Events and Tickets

How to Refund Ticket Purchases

Customizing WooCommerce Settings Configuring Event Imports Configuring Event Tickets Emails Configuring Event Tickets Settings

Understanding Link Tracking in Promoter Emails Troubleshooting Promoter Creating Promoter Shortcuts and Campaigns Verifying and Changing Your Send-From Email Address in Promoter

Purchase & Installation26

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus

Using Square Point of Sale for In-Person Ticket Sales

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