Software

The Events Calendar

Guides for The Events Calendar, Event Tickets, and the rest of the events suite, from publishing your first calendar to selling tickets and managing RSVPs.

Getting started

What is This Charge on My Credit Card or PayPal account?

Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization sig…

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Best Practices10

Site Health and Uptime Monitoring for The Events Calendar SEO and Search Engine Indexing in The Events Calendar Accessibility and ADA/WCAG Compliance in The Events Calendar Handling Data Privacy for Events and Tickets

Purchase & Installation26

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus

How to Refund Ticket Purchases

Tickets Commerce14

Using Purchase Rules for Event Tickets Customizing Tickets Commerce Purchases Using Square Point of Sale for In-Person Ticket Sales Creating Coupons for Event Tickets

Downgrading WordPress How We Handle Bugs: Tracking and Resolving Issues Explained Do You Provide Discounts if I Purchase Multiple Products?How Can I Ask a Question Before Making a Purchase?

Customizing the Assigned Seat Selection Modal Customizing Tickets Commerce Purchases Customizing List View Customizing Event Tickets

Customizing WooCommerce Tickets Checkout Embedding Tickets and Products with WooCommerce Shortcodes Automating Events and Tickets with AI and MCP How to Clear Your Site and Browser Cache Properly

Community Events12

Troubleshooting Community Events Let Users Submit and Manage Events with Community Events Community Events Template Files Sales Tax and Marketplace Facilitator Laws for Community Events

Customizing the PDF Ticket File Name Troubleshooting PDF Tickets and Ticket QR Codes Customizing PDF Ticket Content & Styles Using Digital Wallets and PDF Tickets

Share site access with support through TrustedLogin How We Handle Bugs: Tracking and Resolving Issues Explained Priority support through the TEC Help Hub Resolved: “Managed By Host” Error Prevents Plugin Update

Renewing & Upgrading2

What Happens if I Cancel My Promoter Subscription?Renewing a License or Subscription

Embedding Tickets and Products with WooCommerce Shortcodes Troubleshooting Events Shortcodes Add the Events Calendar to Pages with Shortcodes Using Event Schedule Manager Shortcodes

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