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Canceling a subscription
You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
Updating Payment Information
All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
Have you locked yourself out of your account, forgotten which email you signed up with, or taken ownership of a website using…
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Promoter10
Understanding Link Tracking in Promoter EmailsTroubleshooting PromoterCreating Promoter Shortcuts and CampaignsVerifying and Changing Your Send-From Email Address in Promoter
Read more about Promoter Troubleshooting Community EventsLet Users Submit and Manage Events with Community EventsCommunity Events Template FilesSales Tax and Marketplace Facilitator Laws for Community Events
Read more about Community Events Museum Event Website GuideChurch Event Website GuideSchool Calendar Website GuideRSVP Event Website Setup Guide
Read more about Use Cases Troubleshooting: Our Premium plugins not automatically activated after an updateFixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets PlusCreating Site BackupsTesting Updates in a Staging Environment
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Downgrading WordPressHow We Handle Bugs: Tracking and Resolving Issues ExplainedDo You Provide Discounts if I Purchase Multiple Products?How Can I Ask a Question Before Making a Purchase?
Read more about FAQ CSS19
Customizing the Assigned Seat Selection ModalCustomizing Tickets Commerce PurchasesCustomizing List ViewCustomizing Event Tickets
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Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
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