Getting started
Canceling a subscription
You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
Updating Payment Information
All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
Have you locked yourself out of your account, forgotten which email you signed up with, or taken ownership of a website using…
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Using Purchase Rules for Event TicketsCustomizing Tickets Commerce PurchasesUsing Square Point of Sale for In-Person Ticket SalesCreating Coupons for Event Tickets
Read more about Tickets Commerce Embedding Tickets and Products with WooCommerce ShortcodesTroubleshooting Events ShortcodesAdd the Events Calendar to Pages with ShortcodesUsing Event Schedule Manager Shortcodes
Read more about Shortcodes Site Health and Uptime Monitoring for The Events CalendarSEO and Search Engine Indexing in The Events CalendarAccessibility and ADA/WCAG Compliance in The Events CalendarHandling Data Privacy for Events and Tickets
Read more about Best Practices How To109
Using The Events Calendar on WordPress MultisiteEmbedding Tickets and Products with WooCommerce ShortcodesUsing Purchase Rules for Event TicketsSite Health and Uptime Monitoring for The Events Calendar
Read more about How To Get Help13
Share site access with support through TrustedLoginHow We Handle Bugs: Tracking and Resolving Issues ExplainedPriority support through the TEC Help HubResolved: “Managed By Host” Error Prevents Plugin Update
Read more about Get Help CSS19
Customizing the Assigned Seat Selection ModalCustomizing Tickets Commerce PurchasesCustomizing List ViewCustomizing Event Tickets
Read more about CSS Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
Read more about Customizing Popular topics