Getting started
Canceling a subscription
You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
Updating Payment Information
All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
Have you locked yourself out of your account, forgotten which email you signed up with, or taken ownership of a website using…
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The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid LicenseCommon WordPress Plugin Installation Errors and How to Fix ThemTroubleshooting: Our Premium plugins not automatically activated after an updateFixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus
Read more about Purchase & Installation CSS19
Customizing the Assigned Seat Selection ModalCustomizing Tickets Commerce PurchasesCustomizing List ViewCustomizing Event Tickets
Read more about CSS Troubleshooting: Our Premium plugins not automatically activated after an updateFixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets PlusCreating Site BackupsTesting Updates in a Staging Environment
Read more about Plugin Updates Site Health and Uptime Monitoring for The Events CalendarSEO and Search Engine Indexing in The Events CalendarAccessibility and ADA/WCAG Compliance in The Events CalendarHandling Data Privacy for Events and Tickets
Read more about Best Practices Troubleshooting Permalinks and SlugsTroubleshooting PDF Tickets and Ticket QR CodesFixing Missing Events on the CalendarTroubleshooting Event Tickets with WooCommerce
Read more about Troubleshooting FAQ13
Downgrading WordPressHow We Handle Bugs: Tracking and Resolving Issues ExplainedDo You Provide Discounts if I Purchase Multiple Products?How Can I Ask a Question Before Making a Purchase?
Read more about FAQ Getting started with SeatingElementor Compatibility HandbookGetting Started with Event Schedule ManagerGetting Started with Event Automator
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