Getting started
Canceling a subscription
You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
Updating Payment Information
All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
Have you locked yourself out of your account, forgotten which email you signed up with, or taken ownership of a website using…
Browse by category
Troubleshooting Permalinks and SlugsTroubleshooting PDF Tickets and Ticket QR CodesFixing Missing Events on the CalendarTroubleshooting Event Tickets with WooCommerce
Read more about Troubleshooting PHP52
Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
Read more about PHP How To109
Using The Events Calendar on WordPress MultisiteEmbedding Tickets and Products with WooCommerce ShortcodesUsing Purchase Rules for Event TicketsSite Health and Uptime Monitoring for The Events Calendar
Read more about How To Customizing WooCommerce Tickets CheckoutEmbedding Tickets and Products with WooCommerce ShortcodesAutomating Events and Tickets with AI and MCPHow to Clear Your Site and Browser Cache Properly
Read more about Integrations Promoter10
Understanding Link Tracking in Promoter EmailsTroubleshooting PromoterCreating Promoter Shortcuts and CampaignsVerifying and Changing Your Send-From Email Address in Promoter
Read more about Promoter Embedding Tickets and Products with WooCommerce ShortcodesTroubleshooting Events ShortcodesAdd the Events Calendar to Pages with ShortcodesUsing Event Schedule Manager Shortcodes
Read more about Shortcodes Canceling a subscriptionUpdating Your Account InformationPutting a Subscription on HoldUpdating Payment Information
Read more about Accounts & Billing Popular topics