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Canceling a subscription
You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
Updating Payment Information
All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
Have you locked yourself out of your account, forgotten which email you signed up with, or taken ownership of a website using…
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The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid LicenseCommon WordPress Plugin Installation Errors and How to Fix ThemAccessing and Installing Older Plugin VersionsWhy Am I Being Told My License Key is Out of Installs?
Read more about Installation & License Keys Customizing WooCommerce Tickets CheckoutEmbedding Tickets and Products with WooCommerce ShortcodesAutomating Events and Tickets with AI and MCPHow to Clear Your Site and Browser Cache Properly
Read more about Integrations The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid LicenseCommon WordPress Plugin Installation Errors and How to Fix ThemTroubleshooting: Our Premium plugins not automatically activated after an updateFixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus
Read more about Purchase & Installation Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
Read more about Customizing Canceling a subscriptionUpdating Your Account InformationPutting a Subscription on HoldUpdating Payment Information
Read more about Accounts & Billing Embedding Tickets and Products with WooCommerce ShortcodesTroubleshooting Events ShortcodesAdd the Events Calendar to Pages with ShortcodesUsing Event Schedule Manager Shortcodes
Read more about Shortcodes Troubleshooting Permalinks and SlugsTroubleshooting PDF Tickets and Ticket QR CodesFixing Missing Events on the CalendarTroubleshooting Event Tickets with WooCommerce
Read more about Troubleshooting Popular topics