Software

The Events Calendar

Guides for The Events Calendar, Event Tickets, and the rest of the events suite, from publishing your first calendar to selling tickets and managing RSVPs.

Getting started

What is This Charge on My Credit Card or PayPal account?

Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization sig…

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Downgrading WordPress How We Handle Bugs: Tracking and Resolving Issues Explained Do You Provide Discounts if I Purchase Multiple Products?How Can I Ask a Question Before Making a Purchase?

Customizing the Event Tickets Plus App Customizing Day View Customizing WooCommerce Tickets Checkout Customizing Venues and Organizers

Renewing & Upgrading2

What Happens if I Cancel My Promoter Subscription?Renewing a License or Subscription

Customizing WooCommerce Tickets Checkout Embedding Tickets and Products with WooCommerce Shortcodes Automating Events and Tickets with AI and MCP How to Clear Your Site and Browser Cache Properly

Understanding Link Tracking in Promoter Emails Troubleshooting Promoter Creating Promoter Shortcuts and Campaigns Verifying and Changing Your Send-From Email Address in Promoter

How to Refund Ticket Purchases

Share site access with support through TrustedLogin How We Handle Bugs: Tracking and Resolving Issues Explained Priority support through the TEC Help Hub Resolved: “Managed By Host” Error Prevents Plugin Update

Purchase & Installation26

The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid License Common WordPress Plugin Installation Errors and How to Fix Them Troubleshooting: Our Premium plugins not automatically activated after an update Fixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus

Advanced Topics9

Google Maps Handbook Troubleshooting The Events Calendar Plugins All About The Events Calendar 6.0 Customizing The Events Calendar

Template Overrides27

Customizing Day View Customizing Venues and Organizers Understanding Provisional Event IDs in The Events Calendar Customizing Tickets Commerce Purchases

Customizing the Assigned Seat Selection Modal Customizing Tickets Commerce Purchases Customizing List View Customizing Event Tickets

Tickets Commerce14

Using Purchase Rules for Event Tickets Customizing Tickets Commerce Purchases Using Square Point of Sale for In-Person Ticket Sales Creating Coupons for Event Tickets

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