Software

The Events Calendar

Guides for The Events Calendar, Event Tickets, and the rest of the events suite, from publishing your first calendar to selling tickets and managing RSVPs.

Getting started
What is This Charge on My Credit Card or PayPal account?
Seeing a THEEVENTSCAL*PLUGINS charge on your credit card statement? — The quick answer is that you or someone in your organization sig…
Browse by category
Making Purchases4
Do You Provide Discounts if I Purchase Multiple Products?Do You Provide Discounts if I Purchase Multiple Products?What Kind of Payments Do You Accept?Who Should Buy the Subscription, the Client or the Developer?
Square1
Using Square Point of Sale for In-Person Ticket Sales
Best Practices10
Site Health and Uptime Monitoring for The Events CalendarSEO and Search Engine Indexing in The Events CalendarAccessibility and ADA/WCAG Compliance in The Events CalendarHandling Data Privacy for Events and Tickets
Read more about Best Practices
CSS19
Customizing the Assigned Seat Selection ModalCustomizing Tickets Commerce PurchasesCustomizing List ViewCustomizing Event Tickets
Read more about CSS
Renewing & Upgrading2
What Happens if I Cancel My Promoter Subscription?Renewing a License or Subscription
FAQ13
Downgrading WordPressHow We Handle Bugs: Tracking and Resolving Issues ExplainedDo You Provide Discounts if I Purchase Multiple Products?How Can I Ask a Question Before Making a Purchase?
Read more about FAQ
Troubleshooting50
Troubleshooting Permalinks and SlugsTroubleshooting PDF Tickets and Ticket QR CodesFixing Missing Events on the CalendarTroubleshooting Event Tickets with WooCommerce
Read more about Troubleshooting
Accounts & Billing1
What is This Charge on My Credit Card or PayPal account?
Stripe1
How to Refund Ticket Purchases
Getting Started10
Getting started with SeatingElementor Compatibility HandbookGetting Started with Event Schedule ManagerGetting Started with Event Automator
Read more about Getting Started
Developer9
Understanding Provisional Event IDs in The Events CalendarUsing WP-CLI with The Events CalendarUsing The Events Calendar REST APIAdding a Custom Event Status
Read more about Developer
Advanced Topics9
Google Maps HandbookTroubleshooting The Events Calendar PluginsAll About The Events Calendar 6.0Customizing The Events Calendar
Read more about Advanced Topics
Popular topics
Get help
24/7 expert support
Reach the Nexcess team any time by ticket or live chat.
System status
Check current uptime and maintenance windows.
Nexcess blog
Guides, release notes, and best practices.
Contact support