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Canceling a subscription
You can turn automatic subscription renewal on and off here: My Account > Downloads & Licenses For more details please refer to&helli…
Finding Order Invoices
If you’ve purchased a premium plugin from us and need an invoice, we’ve got you covered. First, go to your account page and&hell…
Putting a Subscription on Hold
Plugin licenses are sold as subscriptions that automatically renew one year after purchase. That’s to make sure there are no lapses in…
Refund Policy
If you purchase something from us that does not fit your project as you expected, we will be happy to refund the…
Updating Payment Information
All payment information and billing records can be found in your TheEventsCalendar.com account. Log in with the email address and password y…
Updating Your Account Information
Have you locked yourself out of your account, forgotten which email you signed up with, or taken ownership of a website using…
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Get Help13
Share site access with support through TrustedLoginHow We Handle Bugs: Tracking and Resolving Issues ExplainedPriority support through the TEC Help HubResolved: “Managed By Host” Error Prevents Plugin Update
Read more about Get Help CSS19
Customizing the Assigned Seat Selection ModalCustomizing Tickets Commerce PurchasesCustomizing List ViewCustomizing Event Tickets
Read more about CSS PHP52
Customizing the Event Tickets Plus AppCustomizing Day ViewCustomizing WooCommerce Tickets CheckoutCustomizing Venues and Organizers
Read more about PHP Canceling a subscriptionUpdating Your Account InformationPutting a Subscription on HoldUpdating Payment Information
Read more about Accounts & Billing Google Maps HandbookTroubleshooting The Events Calendar PluginsAll About The Events Calendar 6.0Customizing The Events Calendar
Read more about Advanced Topics FAQ13
Downgrading WordPressHow We Handle Bugs: Tracking and Resolving Issues ExplainedDo You Provide Discounts if I Purchase Multiple Products?How Can I Ask a Question Before Making a Purchase?
Read more about FAQ How To109
Using The Events Calendar on WordPress MultisiteEmbedding Tickets and Products with WooCommerce ShortcodesUsing Purchase Rules for Event TicketsSite Health and Uptime Monitoring for The Events Calendar
Read more about How To The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid LicenseCommon WordPress Plugin Installation Errors and How to Fix ThemAccessing and Installing Older Plugin VersionsWhy Am I Being Told My License Key is Out of Installs?
Read more about Installation & License Keys The Events Calendar “Upgrade to Pro” Message Appears Despite Having a Valid LicenseCommon WordPress Plugin Installation Errors and How to Fix ThemTroubleshooting: Our Premium plugins not automatically activated after an updateFixing the “Please Install or Upgrade” Warning for Events Calendar Pro or Event Tickets Plus
Read more about Purchase & Installation Popular topics